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Paul the clerk at this location blew me off because he couldn't OR didn't know the password to enter for the lottery machines. He tried and tried and then said: 'I refuse to call the manager this early in the morning 6 am to wake him about lottery. The gas is more important.' I have been a frequent customer there for almost two years now and have gone there every morning. This was VERY disappointing being he wasn't willing to find a soolution to the problem and that I was the customer and the customer matters.
I always am kind to the clerks. They know me there except Paul. I always tell the clerks to wait on others if my tickets are taking too long. I am well aware of others first. Sorry you have been mistaken about me, per se. I have posted every comment known to man about his poor customer service concerning this issue. I am a customer who has frequented the store on many occasions. I wait patiently when there are people entering the store to purchase gas or other items. Unfortunately, his character didn't display that of someone who wants to keep his job.
Most places have separate lines for The Lottery so butting in line would actually be unheard of. Customer Service IS and always will be Customer Service whether a merchant makes PENNIES or not. It is a service offered and there ARE customers. :0)
The complaint has been investigated and resolved to the customer’s satisfaction.
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What an ###? I would write to the gas stations owners and/or customer service/manager and let them know what a loyal customer you have been and that he will now loose your buisiness because of Paul. Im about to do some complainig of my own. I hit the daily number for $250 and i have been to 3 places in N.E. Philly trying to cash the ticket. All three have refused to cash it. They all say that they have just "dropped" their cash and dont have enough to cover $250. WHAT?! the PA lottery website says retailers can cash tckets up to $2500. I have lost faith in the PA lottery. They take your money just fine, but when its time to pay up they make you jump through hoops. Im buying my tickets in NJ from now on.
The Gas Station at the intersection of Maclay St and N 7th St in Harrisburg, PA does not give any receipt that indicates what your winning ticket was worth. I made a big mistake going there. Beware!
For 2 weeks now have been trying to log in to VIP to register my non winning tickets for the second chance drawing, I can't get in, notice comes up that I'm locked out. no one else uses my computer but me . Can you help me. I enjoy the second chance drawings, have always followed the rules, never won yet. Russell Brown russman@ zoominternet.net
I have a few tickets I purchased for the 7/22/19 pick 3 and pick 4 draw with wild ball. According to the rules on the website I should have won but when I scan them it said not a winner. I can only imagine the number of people this happens to daily. I would recommend no one plays the lottery or make sure you don't rely on the ticket scanners.
The online gambling is very obviously rigged. I reviewed 120 free spins on one of their games on a .50 cent bet online and received $6.50 ok "winnings."Even a casino won't rip you off that bad. They are misleading and liars with their statistic odds. The fact no one has looked into them in appalling.
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Bad for Busness Online Site. Site fail to request a refund or return purchases.
Do not trust Pennsylvania lottery. They don't pay out the winning tickets listed. It's a scam. So is the draw games. They are getting filthy rich off ripping people off.
I have lived here in PA for going on 11 years. For the last 10 years the majority of the Second Chance Drawing winners have been from the northern part of the state. I wish someone would look into this! There is a problem! Why do people in the northern part of the state keep winning? Why do people in the northern PA counties keep winning?
I purchased a even more money ticket at my local giant store today located in Hatfield pa and I took the winner to the 711 on Allentown to cash it I had won 100 dollars and on the instant game 50
bonus more add 50
It reads while on the game on backi got three stacks which did honor and win 100
Bought 5 50 dollars tickets on Thursday May 4 not one winning ticket thats to many loses not purchasing no more unbelievable is thee any winning tickets in pack
PA Lottery a [censored]ing Joke! Do Not use the app, you cannot withdraw money at all! I’ve been waiting 3 months for my $300 winnings and they have the nerve to block my account! do not use the app at all , you’re better off going to the gas station or Your Local Store !
I can never get a straright answer from PA Lottery why the Cash 5 is the only draw game that can not be played on line. I think this is totally ridiculous that the Cash 5 Draw Game is the only game that is not set up to play on line. It kind of makes me suspect that the Pennsylvania Draw Games are not legit.