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[Resolved] Opodo / opodo should be avoided

1 United States Review updated:

I had so bad experiences with opodo that I stopped using it for over a year now!

Regrettably I used it a few days ago and booked a ticket; as soon as I booked it I found out that on the airline's website the same exact ticket was cheaper;

Opodo advertises that if the ticket is found cheaper on any other website within 24 hrs they will make a refund.

I contacted them a couple of hours after I booked... But opodo does not even bother to reply! I contacted them again after a few days to find out why they dont reply; they just said that the emails has been registered; still no reply!

Its unbeliebale how dangerously unprofessional opodo is... And should be avoided!!!

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Opodo Customer Care's Response, Mar 22, 2018

    Hello mariatonino,

    Can you please send us a message using the following link with your booking reference number so that we can follow this up for you?

    https://tinyurl.com/ka77d8u

    Best regards,

    Christos - Customer Care.

Ma
Feb 7, 2018
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Comments

  • Ni
      9th of Feb, 2018
    0 Votes

    i agree that opodo should be avoided at any cost...

  • Ca
      9th of Feb, 2018
    0 Votes

    i stopped using OPODO for many years now...this company is so unprofessional that is scary to book anything from them...other friends had similar bad experiences...

  • Li
      10th of Feb, 2018
    0 Votes

    basically OPODO does not reply back to you if one finds a cheaper ticket within 24 hours until the prices changed and then they say they needed something more to verify...OPODO NEVER AGAIN

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