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Olive Garden Customer Service Phone, Email, Contacts

Olive Garden
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1.3 1115 Reviews
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Olive Garden complaints 1104

ComplaintsBoard
C
10:10 am EST

Olive Garden facilities

Hi,

I went to your location in san patricio (Store # 7102002, puerto rico on sunday. The service was good and the food delicious, but the carpet was very dirty. The carpet even smell really bad. They need to clean it or remove it
Also, I request for the wi-fi and they said that the wi-fi was only for the register not for the use of the guess.

Thanks

Elizabeth rosa
[protected]
Erosa. [protected]@gmail.com

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T
12:36 pm EST

Olive Garden olive garden discrimination hiring and firing practices

It 's sad that the discriminatory hiring and firing practices have migrated from Darden's Bahama Breeze and Capital Grille now to Olive Garden. I would hope they would change their practices regarding filtering out older employees. Sad. Older workers systematically fired says a lot about a companies values which they claim they hold so high. No Love in Olive Garden.

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M
12:54 am EST

Olive Garden service

Me and 2 of my friends came in and we waited at least 20 minutes on someone to come take our drink older then once we ordered our drinks we placed our order which took over an hour to come out. Once we finally got our food, my noodles were hard and rhe sauce was cold. And my friend me gluten free noodles were so hard we could break them in half so then they gave her a to go order of free "and better" pasta and when she got home there was NO sauce on the pasta and rhe noodles were still hard.

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K
10:32 pm EST

Olive Garden quality of food and service

I have complained twice already about the service I had at an olive garden about 1.5 months ago without any response and I am very disappointed . My food was not by any means fresh and came out cold and you could definitely tell it was old . After waiting over an hour I expected to get fresh food. Not only that, but we had to wait about 15 minutes to get more breadsticks every time we asked . The restaurant was not crowded at all and our service was still bad . I'm very disappointed that I still haven't heard back from anypne .

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M
9:48 pm EST
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Olive Garden several complaints

The wait was a hour and 12 minutes for my carryout order. Whole cloves of garlic and roasted red peppers was added to my order which isn't what I asked for. I asked for extra bread sticks I was told there's an additional charge and only given two which my order. The hostess was very rude. This is the second unpleasant experience at this location within a week...

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D
9:35 pm EST

Olive Garden unprofessional workers

My Name is Elizabeth Shoulders, I dined in your location in Merrillville IN on 1/29/2017 at 20:39:17. My finance and myself choose to celebrate our birthdays there. It brings great sadness to my heart we almost choose Coopers Hawk instead during our visit there we encountered unpleasant behavior. While entering the establishment walking to the host stand the host greets us and we are having a conversation a server by the name of Kelly cuts us off and asks the host why she wasn't phased to go home yet. The host replies first in first out and she then got upset throughout the evening walking past our table she complained over 4 times how she wanted to go home already talking to another server telling him that she wasn't suppose to be there either. It just bring concerns and negatative thoughts about the restaurant. We noticed her uniform was unclean and we felt uncomfortable. My finance and I decided we were just going to leave we felt unwelcome as we were getting up from the table our server by the name Taylor was very pleasant we went as far to ask her if she was our server as we were greeted she stated indeed was and we sat back out. Taylor took our order and is a asset to your company however I will NOT be back I spent almost $60 for complete drama. Servers we standing around counting there money for the night to go home right next to our table having full conversation and all. I really gave this company a higher rating then I thought it actually upholds.thank you for taking the time out to listen.We also didn't let a manger know while dining in we were unhappy we didn't want to seem like we were a bother my finance and myself both work in the hospilitatly industry being a server and a kitchen manager. I really hope you take the time out to properly groom your employees.

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T
7:22 am EST
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Olive Garden service_ over all experience

I went to the Olive Garden on Busch Boulevard on the night on Thursday the 26th it is my wedding anniversary in my husband has never been there it's my favorite restaurant but my experience with him on special occasions was terrible did not receive refills the entire time was told you sitting would be about 10 minutes it was 45 I asked for a booth and they gave my table away two times ask for salad dressing to be put on the side didn't happen had to repeatedly ask for bread stick order my dessert to go plenty of time before my meal was over she never put it in waited 20 minutes after completely done eating for to go over miss the movie we are going to see I would like to have another chance at coming in please reach me at [protected] my address is 506 South 50th Street Lot number 43 Tampa Florida 33619 thank you very much my name is Tara lee

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S
2:12 pm EST

Olive Garden horrible customer service if ordering unlimited soup & salad

Olive Garden has the great deal of unlimited soup & salad, but every time I go, I always feel like I'm limited to a certain amount of soups. Whenever I ask the waiter for more soup, they always seem to get frustrated. I guess it's because the price is $7.99 and they're not getting as much tip as if I would order an entree. I come here especially for the Zuppa Toscana and the salad. All the Olive Gardens that I have gone to to get this unlimited soup and salad, I've always had bad experiences. The waiters always gives me the check right away after my third soup. I feel as if they want me to leave as soon as possible. I went to the Olive Garden today at Garden City and when I asked for more soup, the waiter actually told me that I have him "going back and forth for soup." Why would Olive Garden have this deal if the people who work there hate bringing customers unlimited soup and salad and make it so uncomfortable? It sucks because I love coming here for the soup and salad but I always feel unwelcomed and horrible asking for more soup.

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P
1:07 pm EST

Olive Garden pizza!!!

I totally dislike the fact that you guys took away the pizza. I was a real heavy fan of Olive Garden but you guys really hurt my heart and my soul when you took away the pizza. Please please please bring it back... you ruined my childhood and adulthood. Bring it back as soon as possible! I am not playing around buddy pizza is life and you guys had the best pizza ever! BRING IT BRING IT BRING IT! RESURRECT THE PIZZA!

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J
9:56 am EST

Olive Garden the food

Me and my husband was at the Olive Garden in Uniontown PA and I ordered the spaghetti and meatballs and sausage started eating bit into a piece of wood told the waitress she said the manager took my meal off of our bill and gave me another meal so I got the chicken Alfredo to go well decided to eat it for lunch today well as I'm eating bit into bone and grissel so I ended up getting sick very disappointed with your company right now

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J
9:21 am EST

Olive Garden theft

Management at the Fairview Heights, IL location are extremely unprofessional. When the issue of theft was brought up, they stated that the employees stealing were teenagers and refused to address the issue and asked us to leave! Also, I witnessed employees stealing tips off of their coworkers tables! On another occasion, the dishwasher got severely burned by the scolding water and management told her to go back to work or be fired. Can not believe these managers are allowed to continue to work at this location. My family will never eat there again unless there is a management make-over.

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B
11:21 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had the pleasure of eating at one of the restaurants on 1/16/17. Now on the menu I ordered a dish that advertised that it has traditional meat sauce that comes along with it. Now to me, meat sauce just meant ground beef. No where on the menu does it say pork is included in that meat sauce. I do not eat pork. I was told after I had consumed some of the...

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N
3:53 pm EST
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Olive Garden food

I made an online order from olive garden on 1/15/17 and picked it up at 1:30pm. I ordered chicken alfredo. While eating a piece of chicken from the alfredo I bit something extremely hard and sharp. It appeared to be a piece of glass or a similar object. Either way it had no business being in my food and I almost choked on it. This is unacceptable. These types of "mistakes" cannot be overlooked. This could have gotten caught in my throat had I not caught it in time.

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J
12:58 pm EST

Olive Garden dogs in restaurant, not seeing eye

Olive Garden Kingston Pike, Knoxville Tn. Was eating and Gentleman brought a black fuzzy dog in restaurant, commenced to letting it up in a couple different seats and actually took it to eat with him. I am not only allergic but do not eat after animals, even though I love dogs outside. I will not go back sadly, even though me and my friends love the food and the service. The dog was in the same seat that I had sat in. Not acceptable.

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SLee18
, US
Jan 20, 2017 2:21 pm EST

There are many different types of service dogs other than seeing eye dogs such as hearing dogs, mobility assistance dogs, diabetic alert dogs, seizure alert dogs, and psychiatric service dogs. My little cousin has seizures and her dog is trained to bark when she has a seizure so our family knows what is happening. Also, the dog will put his body in between her and the floor to break the fall when she's having a seizure. So just because someone isn't blind doesn't mean that they don't have a disability and need their service dog with them.

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J
5:17 pm EST
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Olive Garden pasta fogali soup

I went to the take out, ordered the soup above, they said it would be 10 min, as they had to make a new batch.
Well, it was terrible, watery, an not the same as we had got before, or when we have had dinner there a while ago. We were very disappointed, as we had take out before an it was delicious, vegetables were under cooked, An just not the same as always. Big pieces of tomatoes, not sure we will order that soup again., or even eat at the Olive Garden again. Very in happy customer.
[protected] Yuma Az

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9:47 am EST
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Olive Garden the waitress

I went to olive garden in augusta maine yesterday at noon. W my clients n her daughter n law n toddler. They had no complaints but i did. It started off i asked for lemon n my water. N got no lemon then asked for my soup to come out right away n no soup came til after my meal. I undeestood she was new n training. But no one was with her. N right away she said she would give me a soup to go home with for my troubles. Well it just didnt end there. I aske for a a 2nd soup and. Got the wrong one. By then. Now im pissed. I couldve believe it. N i couldve ate more. But i was so upset. I just wanted out of there. Now the next day. I go to eat my soup that was a compliment for her screwing up the first 2 times. Has no gnoccis in it. Omg. No way. It was bad enough the issues i had yesterday no they still going on today from yeaterday. I was really disappointed n due to my likes the place. We go there very often. N scarred to now. If i gonna b that stressed over a luncheon.

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S
7:37 am EST

Olive Garden food

On Thursday, Jan 5, 2 friends and I stopped at the Olive Garden in Coralville, IA at around 1:45 for a late lunch. Our waiter was Joe, and he was wonderful. We were not thrilled with the food. I realize we were past lunch and prior to dinner service, however, we were served the dregs of the lunchtime meal. I ordered Fettucine with grilled chicken. I received Angel Hair pasta which was so dry, I had to ask for extra sauce. Normally, m fettucine is draped in a velvety sauce. Not this time. Leftovers. The chicken was crispy to almost burned on one side. The breadsticks would go hard in about 4 minutes - microwaved? My friend ordered Cavatappi with Alfredo sauce and it was dry and her chicken was also crispy to burned. The other friend ordered Cavatappi with meat balls and received meatballs with no sauce on. Naked meatballs.

So disappointing as we only get to Olive Garden once every 2 months or so and we really look forward to our Olive Garden lunches. We live 50 miles away. And, our bill came to $75.00.

Vicki Bennetts
Box 273
Montezuma, IA 50171

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4:51 pm EST
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Olive Garden food poisoning

My husband and two children went to eat at olive garden in Lafayette la. About 630 yesterday evening. The staff and our waiter was very good . My family and I left the restaurant and started our drive to our town which is an hour and about 30 minutes away. About five minutes after we left we began vomiting and practically using the restroom in our clothes which was not exactly fun to say or do. My children are very very ill right now and so are my husband and I. I'm sure it's food poisoning. We were fine before . Not one thing to complain about until we ate and left.

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4:01 pm EST
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Olive Garden service/food

It took 20 min for a waiter to ask about drinks, another 10 to get drinks, 15 to place order, over 40 min to get salad, soups, then my soup had plastic in it. Manager said it happens. So I canceled my food, my family loves Olive Garden, our Christmas tradition to go eat there before shopping and now I will not go back. I just thought it took to long and was very disgusted by the plastic in my soup.

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12:59 pm EST
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Olive Garden food

In Knoxville, TN Turkey Creek area-- we love Olive Garden. But last Friday night we had terrible food. We were kind of shocked ☹️ We ordered the 5 cheese ziti and it came out with a crusty top on it. We found it odd since we order it almost every time we eat there. Then biting into it was luke warm. So now we know why it had a crust on it. It got thrown in the oven in an attempt to warm it up. Then the noodles were not even close to done or al e Dante. Hopefully this is a 1 time experience.

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Update by Acac3335
Jan 08, 2017 2:52 pm EST

Your guess is wrong... but thanks for your dick of an attitude reply. This is a complaints board right? You have nothing better to do with your life than to be like this? Ugly person!

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About Olive Garden

Olive Garden is a popular American casual dining restaurant chain that specializes in Italian-American cuisine. The restaurant was founded in 1982 in Orlando, Florida, and has since expanded to over 850 locations worldwide. Olive Garden is known for its warm and welcoming atmosphere, friendly service, and delicious food.

The menu at Olive Garden features a wide variety of dishes, including classic Italian favorites like spaghetti and meatballs, fettuccine alfredo, and lasagna. The restaurant also offers a range of soups, salads, and appetizers, as well as seafood, chicken, and steak dishes. Olive Garden is also famous for its unlimited breadsticks and salad, which are served with every meal.

In addition to its delicious food, Olive Garden is also known for its commitment to quality and freshness. The restaurant uses only the freshest ingredients in its dishes, and all of its sauces and dressings are made from scratch. Olive Garden also offers a range of gluten-free and vegetarian options, making it a great choice for diners with dietary restrictions.

One of the things that sets Olive Garden apart from other casual dining restaurants is its warm and welcoming atmosphere. The restaurant is designed to feel like a cozy Italian villa, with warm lighting, comfortable seating, and rustic decor. The staff at Olive Garden are also known for their friendly and attentive service, making every visit to the restaurant a memorable experience.

Overall, Olive Garden is a great choice for anyone looking for delicious Italian-American cuisine in a warm and welcoming atmosphere. With its commitment to quality and freshness, friendly service, and extensive menu, it's no wonder that Olive Garden has become one of the most popular restaurant chains in the United States.

Olive Garden Customer Reviews Overview

Olive Garden is a popular Italian-American restaurant chain that has received a lot of positive reviews from customers. Many customers praise the restaurant for its delicious food, friendly service, and cozy atmosphere. The restaurant is known for its unlimited breadsticks and salad, which customers love.

Customers also appreciate the variety of menu options available at Olive Garden, including pasta dishes, seafood, and steak. The restaurant also offers a range of vegetarian and gluten-free options, making it a great choice for those with dietary restrictions.

In addition to the food, customers also rave about the restaurant's affordable prices and generous portions. Many customers feel that they get a lot of value for their money at Olive Garden.

Overall, Olive Garden is a highly recommended restaurant for those looking for delicious Italian-American cuisine in a cozy and welcoming atmosphere. With its friendly service, affordable prices, and delicious food, it's no wonder that Olive Garden has become a favorite among many customers.

Overview of Olive Garden complaint handling

Olive Garden reviews first appeared on Complaints Board on Feb 22, 2009. The latest review Service and food was posted on Apr 15, 2024. The latest complaint Food quality was resolved on Apr 15, 2023. Olive Garden has an average consumer rating of 1 stars from 1115 reviews. Olive Garden has resolved 79 complaints.
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  1. Olive Garden contacts

  2. Olive Garden phone numbers
    +1 (877) 500-9706
    +1 (877) 500-9706
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    +1 (800) 248-4935
    +1 (800) 248-4935
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    Gift Cards - USA
    +1 (888) 888-3341
    +1 (888) 888-3341
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    Gift Cards - Canada
    +1 (844) 645-6925
    +1 (844) 645-6925
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    Customer Service
    +1 (800) 331-2729
    +1 (800) 331-2729
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    Guest Relations
    +1 (626) 821-0636
    +1 (626) 821-0636
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    General Manager
    +1 (407) 245-4336
    +1 (407) 245-4336
    Click up if you have successfully reached Olive Garden by calling +1 (407) 245-4336 phone number 0 0 users reported that they have successfully reached Olive Garden by calling +1 (407) 245-4336 phone number Click up if you have UNsuccessfully reached Olive Garden by calling +1 (407) 245-4336 phone number 0 0 users reported that they have UNsuccessfully reached Olive Garden by calling +1 (407) 245-4336 phone number
    Guest Relations
    +1 (847) 428-1981
    +1 (847) 428-1981
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    More phone numbers
  3. Olive Garden emails
  4. Olive Garden headquarters
    1000 Darden Center Drive, Orlando, South Carolina, 32837, United States
  5. Olive Garden social media
Olive Garden Category
Olive Garden is related to the Casual Dining category.

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