I want to encourage everyone who has been VICTIMIZED by Norton (Symantec) to report the activity to your respective State Attorney General's Office. They are responsible for investigating and taking action against these types of crimes. Most of the state AG's have online complaint forms.
***Florida's AG's online form (copy and paste): http://myfloridalegal.com/Contact.nsf/Contact?OpenForm&Section=Economic_Crimes
If everyone makes a report, maybe something will be done! Good luck!