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Norton Anti Virus / scam and cheating

1 CA, United States Review updated:
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I was charged directly from my bank account two weeks before my Norton Anti Virus subscription was due and when I called to let them know that I did not want their service and wanted a refund I was told by their representatives I would get my money within 5 to 10 days, it has already been almost two months and still no sign of my money. Every time I call to inquire about my money it is always the same story and my problem never gets resolved. I do not ever recall ever enrolling in their automatic renewal service, which they claim I did. I just feel that they are constantly lying to me and hope that I give up so they could keep my money.

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Comments

  • Jo
      4th of Sep, 2008
    0 Votes

    I to have experienced Nortons antivirus scam. When you call the customer service number it never connects to a rep. It loops around to the beginning of the message. Does anyone know how to get a real refund. Also, the computer it was on crashed because it failed to detect a virus.

  • Lf
      25th of Nov, 2008
    0 Votes

    Been using computer since 1951 and What Norton Antivirus routinely does to control people's computers shound not go unpunished or unpublisized

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