Nokia 5300 / white lies by nokia care centre
I boubht my nokia5300 handset from nokia priority dealer in guwahati. After few months of using it develoed some problem in the display. I immediately took it to nokia care centre in city centre in kolkata and they sorted out the problem and returned the same to me within a few days. Every thing was going good when suddenly the same problem cropped again alonwith the automatic switching off the cell. As it was still under warrenty period I took to the main nokia care center in kolkata, the sakesphare sarani centre. They accepted the cell and isued me the jobsheet and said it would be returned within a few days. When on the assigned day i. E. , after 7 days I went to collect the cell htey said that they couldnot repair the cell because the cell has been tempered with. Iwas totaly shocked because it was the nokia centers with whom I have deposited my cell everytime for repair. So if it had been tempered with they were the one who had done the whole tempering. And while checking at the time of depositing the cell in the sakespare sarani they could not detect any tempering and it was in their custody then they are the one who have tempered with. I have not spoken with the bangalore center but after im done with that im going to lodge a case against them. I have already spoken with a leading law firm in kolkata and I m waiting for their instructions. Im really disgusted with the service of nokia care center.
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