Nissan South / false ads!
This is the letter that I have sent to the radio station, Praise 102.5 Atlanta, Clark Howard, BBB, Governor Office of Consumer Protection, and Nissan South. I have also sent this letter to Scott Smith, the owner of Nissan South and he will not respond to me at all! They are crooks! PLEASE STAY AWAY!!!
Here's the letter:
I am sending you this email because I need this issue to be resolved as soon as possible. I have been “bounced around” enough and this is the reason why I am contacting you!
Here is the situation: I am in the market in buying a new car. I heard your car dealership advertisement on Praise 102.5 that if the dealership could not give you financing then you would receive $3500.00. So, I looked up Nissan South online and started doing research on the cars and ended up filling out the inquiry form about the Nissan Altima coupe. The reply that I received was the pricing of the vehicle and also that I needed to complete an online credit application so that I could receive financing. To be honest, I am very hesitate about doing credit applications online, but the person assured me that the site was secured.
After doing some more research on the vehicle, I did complete the finance application online. After I completed the application, I was informed that I would receive a response shortly. Well, after a couple of hours I still hadn’t received a response, so I sent an email inquiring about the status. I was told that I had not been approved and that he would see what he could do.
I didn’t get a response until the next day stating that “IF” I would bring in $4000- $6000 and a cosigner then I would be approved, and he wanted to know when I would be able to come to the dealership in order to bring the money and the cosigner information. I was taken aback because I was under the impression that is either you’re approved or not, there are no “conditional approvals”. Now, I have bought cars before, I know that the car buying process doesn’t take very long at all. So, I replied to the email with my concerns, and stated that on my credit application I did not state the that I had a cosigner(because I don’t) nor any down payment amount. The response back to me was once again, he wanted to know when I would be able to bring in the money and the cosigner so that I could pick out the vehicle.
So, being that the only reply that I would receive only showed the concern of me coming into the dealership and not fulfilling the true advertisement. I have left several voice messages for Chad Morse, and I was told today that he is the “Service Manager” and not the “General Manager” as stated online. As I stated at the beginning of this email, I am just tired of being “bounced around” and no one wants to resolve the issue at hand, and that is why I am contacting you. I have spoken with Rhodell at Praise 102.5 about the issue and he advised that I contact you.
Mr. Smith, I am really praying that you have integrity and that you will stand behind the advertisement that your dealership has on the radio station.
I would like to thank you for taking the time to read my email.
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