Bought a second hand car 4 months ago, broken indicator, brakes worn out. I was promised that they will pay for the replacement and bring me the brake pads, still waiting. My car doesn't have a jack, spare wheel or wheel spanner. Now they tell me that there is no proof that they said they...
My relationship started with VW was in September 2018 when I bought a BMW 116i 2012 model with 161000km to date I have serious problem with the car and consultant by the name sipho nhlapho and his manager the car errors are
Drivetrain continue the journey
Engine oil pressure too low
Engine...
2016 Polo Tdi 1.4 purchased with 15000km millage, glow light staying on for first week of purchase. This is the third month going and vehicle still not been able to be repaired by the mentioned dealership. Paying for a vehicle without having driven it for more than a week. Technical stuff...
My car started to make noise wen it was on 35000km and i took to wonderboom vw to complain regarding the rear wheels sound. I was suspecting the wheel bearing but the said its my tyres and rim. Today i took it to one of the RMI garage to check. They changed the rear wheel bearing on both...
Hello,
My name mr. Viaceslav korvel
9 margaret close
Abbots langley
Wd5 0nn
United kingdom.
+44 74 77 777 878
I always liked vw, but in the last two cases I had a bad experience from vw with my two vw tourans. All for the client - as you know.
The most important thing is the trust of brand. I...
I have takeover a car from the lease from VW Viersen. However VW Viersen is not delievering the invoice so we can't pay them.
Furthermore there are a lot of mismatches and problems with VW Viersen.
Our lease driver, a womanis discriminated and not taken seriously. The new Polo has problem...
The service is just unreliable and terrible all in one. No wonder why the reviews on Volkswagen Stamford are poor. I've been waiting on my car for almost a week now, they thought they found the problem but they actually didn't until yesterday. I hate this service and they don't care about...
I have just been advised the goodwill claim for DSG failure has been declined due to car age and kms... this is an administrative excuse lacking quality customer service which also contradicts the managing directors quote from 2 August 2018 "we have a very strong goodwill policy"... "we...
I have a 2016 model car and I tried to claim for a new arm rest as well as to sort out my electric windows as the passenger side controller is not working I have got the most pathetic excuses why it cannot be sorted out, for the arm rest the excuse was beacuse I put my elbow in it that'...
On Dec. 17/2018 I took my car Golf 2189JZS to VW SAFAMOTOR in San Pedro de Alcantara (Malaga/Spain) to have the 30.000 Km check up. I told the person from customer service that the car was find but there was a problem with the air conditioning; every time I turn it on it smells badly. I...
Volkswagen discontinued the 1.8 engine I had saved enough money to buy the Volkswagen Golf I wanted but i wanted 1.8 but i only see that vw now only offers the 1.4 engine. It may have a lower displacement as well as lower emissions, fuel consumption and lower engine tax but i want more...
Firstly, I booked the car in for a service a week ago on the 11 December 2018 I was informed upon payment by an advisor named Simone that I was misquoted when the advisor I spoke to on the phone was her, Simone. I was then told that the car must urgently be booked in for a V-belt...
Is hard do explain really.
Volkswagen have the worse customer "don't care" in the world I will said.
They just waiting for stupid without knowledge client buy their car and that's all.
I bought certified Volkswagen Jetta Hybrid model 2013 with 27000 miles on it. and...
I wish I could give a raving review about my experience at VW of South Charlotte. Due to Joerg Kuehni, that would be impossible. Nobody likes to give a bad review, that means that they had a bad experience and it affected them in someway. Joerg was so condescending to me and accused me of...
I bought the car in 2014 and on 19 November 2018 the could not start. I took it to VW Midrand and there has been no response for 2 weeks regarding the car. I commutated the issue with VWSA Customer Care and they advised that since the car is out of warranty they could not help. I decided...
My 1 year old Golf TSI battery failed 29 nov 2018. Sent to VW service. They replaced it but wanted to charge for labour n new replacement battery. They claimed VW battery life only 1 to 1.5 yrs n warranty only 1 year.
Had no choice but pay up.
Request to speak to managers repeatedly...
Dear Sir/Madam
It is to inform that undersigned had bought Volkwagen Vento Car in the year 2014 from M/s Pvt. Ltd, Rampur Road, Haldwani, Distt: Nainital. The registration no of my car is UK01: A8000. The car running satisfactorily for around 3 years but around one & half year ago the car...
Subjects of complaint:
- poor quality of the genuine VAG car part (flywheel);
- perfunctory and unprofessional services provided by VAG authorized car service (Автосоюз (lat. Avtosojuz), Kyiv, Ukraine)
Complaint sender: Mr. Dmytro Gundartsev, owner of Volkswagen Touran (VIN...
Hello,
My name Mr. Viaceslav Korvel
9 Margaret Close
Abbots Langley
WD5 0NN
United Kingdom.
+44 74 77 777 878
[email protected]
Once I already addressed to you concerning problems with my car. (Ref: VW 2017/11-000880)
First I had VW Touran SE1.6 TDI from my dealer (VW Watford...
Just wanted to let you know that the GPS system on our new Toureg is frustratingly poor. We recently drove from Calais to Denmark and back and the number of main roads and even motorways that were not on the GPS system were so many it suggested that the mapping was years out of date. The...
