NetZero is really in the "scam industry, " as they have no product or service to offer or support. They charge in advance for antiquated, defective, worthless equipment and so-called "service" that they already know can never be obtained with their antiquated, defective equipment. They are fully aware that they are doing this, and do not even attempt to stand behind their equipment or their service. They have a conspiracy with Barclaycardus that when a customer disputes prepaying for unusable equipment and service, Barclay will never open the dispute. Instead, they will conference NetZero on the phone with the customer and then hang up. NetZero has these calls answered by reps with very thick accents who will argue with the customer calling them a liar until they hang up and call Barclaycard back; Once again they get another Barclaycard rep on the phone also with a thick, foreign, hard-to-understand accent; and repeat. Eventually the customer cancels their Barclaycard in order to not pay for the fraudulent service.