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NetZero

NetZero review: Ripped Off

T
Author of the review
12:53 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I am a student and needed internet service for online classes. I purchased a mobile broadband from an agent who told me that 2000 megabytes would be fine for what I needed it for. I ordered it January 8, 2015 and it arrived January 12, 2015. I have used it for about two days and now I cannot log on because I need to upgrade my plan to pay 79.95 a month instead of 19.95 a month. The agents did not speak English well and it was hard to understand them. I feel ripped off. Now I do not feel comfortable purchasing anything from them for fear that I will only be able to use the internet for a few days.

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NetZero is ranked 22 among 53 companies in the Internet Providers category