Netspend / prepaid debit cards

delaware or texas ?, souix city sd, United States
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biggest joke legalized theft scam company ever saw on dec. 3rd used my netspend visa at a local atm of a local bank (visa should be ashamed to have there name on this scam)this is where I usally draw my funds from this card is my sole paycard for my job on this morning atm did not dispence my cash 300.00 gave me a receipt said thank you have nice day but door never open to give me my cash promptly call bank no answer so went to main bank and waited to open was informed they don't count own machine but was courious and helpful told me to contact netspend and file a dispute they should be able to offer provisional credit until all could be verified listened and followed there instructions as asked even had a three way call with netspend the bank owning the atm and my self this on the eigth dec the local bank telling them that they were sure I received no funds and were going to chargeback the transaction so I could be credited my funds and they would chargeback that same day wonderfull net spend this not acceptable said I had to wait up to 45 days for them to investigate but if and only if I wrote them or emailed them a request for provisional credit they could give that to me pending there investigation I did this 3 times fist on dec 4th 2nd and 3rd times on dec 7th and 8th well they just keep put me off say will be up date on 17th well on 17th say no provisional cause not send them request in timely manner so email them copies of emails I sent showing sent and received dates no change said no more update till jan 15 this is my money and why should they be allowed to use my money for 45 days by now they have to have control of this transaction 27 days old how can I sue this crooked axx company

Dec 31, 2015

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