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Netspend Corporation / unauthorized transaction

1 Cleveland, OH, United States

On July 31st I called because there was a unknown charge on my account. The rep did not complete the dispute process. So I went online and completed the process myself. I still don't have my money back and I have been waiting on a call back since August 11th from a supervisor and the dispute department. I have actually been on the phone with three differebt representatives for the past 40 minutes every time I ask to speak with a supervisor I am put on hold then sent back to the automated system. If my dispute is not resolved with this phone call my next call will be to the Ohio Attorney General.

Re
Aug 17, 2015

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