Netflix / complaint

United States

On several occasions we attempted to speak to customer service about our account. There were multiple payments running through every month and we wanted them explained and removed. We were met with contention, no one wanted to help us and i'm fairly sure they were trying their best to get us to hang up and quit trying to resolve the situation. Whether it's a scam or not, netflix is very good at taking your money and not being available to help you when you need them to resolve anything. Both people today had trouble speaking english and just kept repeating the same statement over and over.

Feb 6, 2019

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