Netflix / two week free trial costing me $48.20
I joined netflix on a 2 week "free" trial period. Before the two weeks were up I returned all dvd's and cancelled my membership online (Only because there was no phone number on the site to talk to a person to confirm that I would not be charged) I received confirmation that my membership was cancelled. I felt ok thinking there would be no charge to my credit card. After cancelling I had an emergancy for which I almost maxed my credit card out but I was still under my limit, I tell you this only to lead into the fact that on the very day that I cancelled the membership (3 days before it expired) netflix charged me $19.20 that I was not aware of or expecting. Since I did not know I was chareged for my "free" trial and used my credit card it sent me over the limit and I was charged another $29.00 for being over the limit. Netflix should not have charged me before my membership was up nor should they have charged me after cancelling my membership. Unable to find a phone number I emailed their customer service and am still waiting on a reply on how and when they are going to refund my money. I dont think its fair for them to make me wait on a response to a refund when they couldn't wait until the trial was up before they charged me. I would like people to know that a "two week free trial" ended up costing me $48.20. Beware if there is no way of contacting customer service.
Brian brook's Response, Mar 11, 2018
No new shows with Obama .
Annett C Otto's Response, Mar 13, 2018
Pooh Ramirez's Response, Oct 03, 2018
At least if you are going to charge peoples card can you have a working phone number where people can contact an actual human. Im getting very very frustrated that money was taken from my card and I have no way to contact anyone about it. This really PISSING ME OFF AND I WILL NEVER USE THIS SERVICE NOR RECOMMEND IT TO ANYONE ELSE.
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