MyTheresa — product I have received
Hi, I ordered some Balenciagas from your website, as always the delivery was speedy and they were wrapped and presented so beautifully in the box.
When I unwrapped the shoes and took them out I've noticed quite a few black dots over both shoes one on the laces (dirt marks) they are only small but with trainers being so white is very obvious to me. This normally wouldn't bother me but with the shoes costing so much I don't think it's a acceptable to find all these "black dots/marks" all over the trainers.
I don't really want to send the shoes back for another pair as I've waited long enough for them as it is.
Please get back to at your earliest continence for how this can be resolved?
Thanks Katie hempenstall
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