Mytheresa.comsave your money and go to a site with reasonable and clear shipping rates and accurate size charts

I
This review was posted by
a verified customer
Verified customer
Review updated:

I was charged a high amount online for shipping than received an additional invoice in the mail from DHL after I received my item requesting more money to cover the shipping costs. I contacted MyTheresa and did not hear back. What's worse - the item I received did not match the measurements found on the size chart listed. It was about 4 sizes too large! Save your money and go to a site with reasonable and clear shipping rates and accurate size charts.

Responses

  • An
    Anaitat Anaitat Dec 29, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I am qualified for free shipping but due to some site technical problems it is not automatically applied at the checkout. I emailed CS at mytheresa.com but haven't got any helpful replies. It seems that mytheresa is not interested in selling goods or making shopping experience a pleasant one.

    0 Votes
  • Co
    com12 Nov 13, 2011
    This comment was posted by
    a verified customer
    Verified customer

    US purchases was charged more than 30% customs duty and taxes. This info is not clear and buried in pages of shipping information. This is a fraudulent practice to overcharge customers. Do not waste your time and money.

    0 Votes
  • mytheresa.com PR Aug 17, 2011

    Please email [email protected] for assistance on your next purchase. Thank you.

    0 Votes

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