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Monotronics security system / not monitoring as they say and want payment

1 United States
Contact information:
Phone: 336-999-9999

I have a Monotronics home security system and they were to debt my account each month, this payment type had not happened yet. When I mail my payments, they do not post for at least two months and they call me asking for payments. Then I set my alarm off by accident too many times to count and they never call to make sure I don't need help. They say there are monitoring me but, there are no calls at all. I am not monitored so what am I paying for?

Ma

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