SUBMIT A COMPLAINT / ship time - 35 days!!! awful

Syracuse, NY, United States

I ordered 3 bathing suits in early december for a trip I was taking in mid january (more than a month later). My order number was en-uk_[protected]_627. I was told I would get my order in 7-10 days. After 3 weeks of nothing, I chatted with "peggy" who told me that I would get my order on january 1. It didnt come. So "peggy" told me there was an issue and it would be delivered january 3rd. It didn't come. I tried calling the company and the phone was busy the whole night. So I decided to go to jc penny and buy a new suit. I left for my trip and the day I came back my suits were delivered. This was 35 days later. I have been trying to return the suits ever since. No one understands my problem. No one will help me. Since I can't get through to them I have tried to have them call me... Nothing has happened. Awful experience. Please shop locally... Do not use this company... Terrible

Post your comment