Michaels / customer service

Albany, GA, US Review updated:
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As a frequent shopper at Michael's I left feeling unimportant as I was totally looked over by Michael's store manger in Albany Georgia. The manager's name is Michael. When I walked in and saw him on duty I instantly wanted to just walk out. He never speaks and is not friendly. I was in line and there were several customers behind me. Instead of him asking if he could help me after I had been standing in line for at least 5-7 minutes he asked the customer behind me if he could help her. I also made a blank trip to pick up an order that was not there. I will start shopping more online to keep from going through such as awful experience. Michael is the worst manager at Michael's. Give him some customer service training.

Nov 19, 2017
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  •   Nov 19, 2017

    So, when did you get fired or break up with Michael?

    0 Votes
  • Po
      Nov 20, 2017

    @Wine Is Good I get the feeling that it's certainly more personal than described.

    +1 Votes
  • Po
      Nov 20, 2017

    It sounds like you have a more personal relationship with this manager than just as a customer. Either way, your complaint doesn't really reflect how bad of a manager you consider him to be. You could call Michael's corporate customer service with feedback if you have had more negative experiences than you described here.

    0 Votes

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