All packs of yarn had the same sku # on the bottom of the packaging so I didn't check the top # and it turns out that 3 0f the yarns had different number as well as 1 other had a different number, after using 9 skeins for my blanket I held it up to inspect and saw the shading that the yarn had caused. This has turned out to be a very expensive disaster. It was going to be a gift but now im too embarrased to gift it. I didn't agree to any substitutions on color so it should have alll been the same. Whoever prepared this order should be repremanded!
Desired outcome: I would like my money refunded
Confidential Information Hidden: This section contains confidential information visible to verified Michaels Stores representatives only. If you are affiliated with Michaels Stores, please claim your business to access these details.
1 comments
Get in touch with Michael's customer service as soon as possible and claim a refund or an exchange for the yarn that was not as advertised. Make sure to include all the relevant information including but not limited to product numbers and the problem.