MetroPCS / no customer service!!!
Metro pcs has no customer service and crappy phones. When my daughers died we had to drive to the local corp owned metropcs store. They could no provide a replacement and told us to drive to the next store 34 miles away. That done they were suppose to get us a replacement phone. A week later we try to call to see in the phone is in but guess what... They dont have a phone number! I was able to get our local store but was told they dont have the numbers to other stores. They gave me a 888 number to call. That operator said they dont have numbers for the stores but I could call the 888 number (Naturally, that means I would be redialing the person i'm talking with). They could not even give me a phone number to their corp. Offices in texas. Rather, they want me to drive 68 miles round trip, most likely to be told, that our replacement phone is not yet in - especially with the high cost of gasoline today! Think about it - metropcs is a cell phone service provider. They are trying to tell consumers that they have no phones in their stores? Mind you though i've been lucky here so far because i've gotten around the non-human answering system. But for those who want to complain and let out the anger, here's an alternative for you I had to dig up with a little research: roger linquist, president, director and board chairman, 8144 walnut hill lane, suite 800, dallas tx 75231. You can also try mark stachiw, vice president and secretary, braxton carter, vice president and director, or christine kornegay, vice president all of the same corp. Address in texas. Oh by the way - according to their 2007 corp. Annual report on file with the florida department of state (Public records) the phone number written next to the endorsers name (Catherine kornegay), is [protected].
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