Metro by T-Mobile reviews and complaints 1
View all 818 complaintsMetro by T-Mobile - phone service/quality of phones
Recently purchased a new phone(kyocera) from metro pcs and the charger is not working.Took the phone and charger back to the service center and was told that there was a shortage in charger, instead of them giving me a new charger they was going to sell me one for 25.00 dollars. I didn't think that was fair seeing that i purchased it recently. I was also told that i should call the company of the phone(kyocera), I think that if you are selling these products from different company's then you shoud take the responsibility in replacing the product. I also think that these phones are a rip-off, because they only last for a couple of months. If these phones that people are buying are refurbished phones then we shouldn't be charged these outrages prices. Thanks Ms.Abrams
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Here's some help for you in the future, when you're having any problems with metro pcs don't call their bogus 1-800 number just call their regional headquarters at the number i've listed below.
Contact Sheree at: [protected]
Calls continue to drop more and more. Connection quality is has gotten worst with time. Is this company is going to ever offer g3 or even now g4 service. You know, now that other companies are ofering unlimited for just couple of tens diference i sgetting more and more attractive to sign with them. One have to sign a 2 year contrat, but if you cosider waht you pay for a crpy phone here, I thing is making more and more sence.