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Medco / Gouging customer

NY, United States Review updated:
Contact information:
Phone: 518-598-9203

My mother who is an 82 year old Alzheimer's patient has 2 accounts at Medco. One is her MVP Health Care account which pays all but a small co-pay for her medication. The other is an account she has through my father's union. This account does not cover the drug. When the doctor submits a prescription to Medco without an account number, Medco chooses the account which will cost the patient the most. I have had this outrageous policy verified twice by people at Medco. So, their website says they care about providing affordable prescriptions for their patients, but their stated policy is to screw the patient when they can get away with it.

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Comments

  • Sp
      2nd of May, 2012

    I also have frustration with them and prescriptions, changing what I ordered.
    They accept my premiums and deny the med (not covered anymore) that worked for me.

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