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McDonalds / verry bad customer service

1 jean talon and hutchisonMontréal, Québec, Canada Review updated:

Its 3am im at the Mcdonalds on Jean Talon Next to parc metro I order 2 junior chicken sandwich's a big frie and a big coke I go sit down in the back so then the cook comes up to us and tells us u cant sit there u have to sit in the front... but in the front there was a bum standing arround there with condoms on the table and all kinds of garbage not verry pleasent to look at when ur eating... so then I take a bite of my sandwich and realized it was cold, burned and looked as if it was sitting there for an hour so I decided to ask for a fresh one which I did get but that didnt feel like it was enough the place was dirty most tables were full of ketcup bbq sauce or whatever and the manager wanted us to go sit in the front with the bum standing there and his condoms and garbage and napkin that he kept wipping the blood from his nose so then I decided to go and ask the employees names so I can complain but they didnt wanna give their names so I got the boss's number wich I will call and complain also and after I got the number the cook comes out from the back all with attitude to try and start an argument with me as if he wanted to fight, since when do mcdonalds employees come out and wanna start fights with the customers that is wrong, I hope who ever reads this understands my situation and really does something cause I know I will... I dont have a lot of money but believe me ill take this as far as I can and get it out in the news I wont rest!
Thank you for reading and I hope this falls into the right hands...

Nz
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Comments

  • Pj
      25th of Feb, 2009
    0 Votes

    We have a MAJOR problem with the McD's in Fulton, Kentucky. I own an Income Tax Business in South Fulton, Tn.(twin cities of Fulton, Ky/South Fulton, Tn). We buy breakfast EVERY morning at McD's, to this day we have not got our order correct. I have called in the past. It does no good. The last time before this morning I talked to a lady named Heather. I called this morning, I am so sick of it all being wrong. I told her I was sick and tired of NEVER getting not one order right in 2 months, six days a week. I told her I called her a couple or so weeks ago. She called me a liar, changed right quick and she I had not talked to her. I told her not to call me a liar. SHE HUNG UP ON ME!!! Is this anyway to treat customers? If I treated my customers like that, I would not be eating breakfast every morning at McD's because I would not have any business. I am not asking for anything free. I am asking for better service and better employees. I am also asking that this Heather be taken care of. Thank you. And I do hope to hear from you. pj

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