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McAfee complaints 482

Resolved “McAfee Total Protection” Resolved “anti virus” Resolved “taking money from my account a month before...” Resolved “will not restore my antivirus” Resolved “customer service” Resolved “customer service” Resolved “unauthorised renewal of anti virus without...” Resolved “continued unauthorized yearly credit card charges” Resolved “false advertisement” Resolved “renewal warning”
ComplaintsBoard
M
12:00 am EDT

McAfee worst customer support

McAfee Virus Plus software is not effective in catching the latest spyware programmes. When you have a problem with their software or billing service, they do not respond!

A rogue spyware programme called Virus Protect Pro attached itself to my system. Since my McAfee Virus plus software or Quick Clean was not able to detect or remove it, I contacted their Customer Support line. They referred me to a specialist virus removal team. I paid UK 19.95 for a Gold Service but in the process of the chat, I found that the McAfee specialist did not even have a basic understanding of the problem. He was more interested for me to pay additional money and upgrade to a McAfee Platinum Service. Checking the web, I found that 'Virus Protect Pro' is a common spyware and there are many solutions. The rogue SpyWare was removed with a free programme I downloaded from the web called ˜Superantispyware". It did the job with a single scan. Since McAfee's support teams were useless, I requested them for a full refund. Until today, despite many calls and emails, but till date I have not received even an acknowledgment. My repeatedly calls to their support line remains answered.

It seems that McAfee software is a gimmick and their customer support non existent

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12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

McAfee do not wish your protection any more

I have a home computer dell which I installed mcafee virus protection with it, my computer broke down and had to have everything re installed but did not get mcafee since then have had another virus protector and do not wish your protection any more I have received my visa account to find I have been charged £24.99 on 7th October ref [protected] CA my name...

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Overview of McAfee complaint handling

McAfee reviews first appeared on Complaints Board on Nov 13, 2006. The latest review anti virus protection was posted on Mar 22, 2024. The latest complaint McAfee Total Protection was resolved on Apr 03, 2023. McAfee has an average consumer rating of 1 stars from 482 reviews. McAfee has resolved 41 complaints.
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  1. McAfee contacts

  2. McAfee phone numbers
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    100%
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    33%
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    More phone numbers
  3. McAfee emails
  4. McAfee address
    2821 Mission College Blvd, Santa Clara, California, 95054-1838, United States
  5. McAfee social media
McAfee Category
McAfee is related to the Antivirus Software category.

Most discussed McAfee complaints

do not wish your protection any more
24
(opinions to this review)
 Application & removal of antivirus software
3
(opinions to this review)
 mcafee viruus protection
3
(opinions to this review)
 E mail - Your computer may be at risk - Renew McAfee antivirus SPAM!!!!!!!
2
(opinions to this review)
 McAfee Antivirus
1
(opinions to this review)

Recent comments about McAfee company

McAfee Antivirus
1
Welcome to McAfee. Of course you were in the dark. I dont put thi...
 Subscription
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