McAfee’s earns a 1.3-star rating from 1 reviews and 483 complaints, showing that the majority of cybersecurity users are dissatisfied with their protection.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
no cooperation from mcafee
If I had known McAfee was owned by AOL, I'd have resubscribed to Norton. Have tried and tried to get my $20 rebate from McAfee, and to get upgrades on my two purchased from McAfee, to no avail
I tried to send in my request for the rebate a half dozen times but McAfee just won't cooperate.
When I try to get updates on the two purchased I made from them, they tell me my password is wrong or something else is wrong but when I attempt to get them to give me a new password, they put all kinds of stumbling blocks in the way.
Service request [protected], tracking nr,[protected]. I've spent over $75. on Mcafee with no rebate, and no help getting my password etc repaired.
This is typical AOL, and why I switched to other providers.
The complaint has been investigated and resolved to the customer’s satisfaction.
worst customer support
McAfee Virus Plus software is not effective in catching the latest spyware programmes. When you have a problem with their software or billing service, they do not respond!
A rogue spyware programme called Virus Protect Pro attached itself to my system. Since my McAfee Virus plus software or Quick Clean was not able to detect or remove it, I contacted their Customer Support line. They referred me to a specialist virus removal team. I paid UK 19.95 for a Gold Service but in the process of the chat, I found that the McAfee specialist did not even have a basic understanding of the problem. He was more interested for me to pay additional money and upgrade to a McAfee Platinum Service. Checking the web, I found that 'Virus Protect Pro' is a common spyware and there are many solutions. The rogue SpyWare was removed with a free programme I downloaded from the web called ˜Superantispyware". It did the job with a single scan. Since McAfee's support teams were useless, I requested them for a full refund. Until today, despite many calls and emails, but till date I have not received even an acknowledgment. My repeatedly calls to their support line remains answered.
It seems that McAfee software is a gimmick and their customer support non existent
do not wish your protection any more
I have a home computer dell which I installed mcafee virus protection with it, my computer broke down and had to have everything re installed but did not get mcafee since then have had another virus protector and do not wish your protection any more I have received my visa account to find I have been charged £24.99 on 7th October ref [protected] CA my name is Mrs Daphne and my visa account is Halifax Visa could you please send me an address where I may write to or telephone number to sort this out.
It's been over two months I keep on receiving McAfee notices on my computer and it's very difficult to get rid of this attack, this attack is so annoying that nothing could be done unless I allow it to appear on my screen and then try to remove, this company is pathetic to say the least
McAfee state that I do not have an account with them at this time (27/02/2024).
They suggest my account is 200+ days overdue.
Tel no [protected] McAphee have taken my subscription twice please can request a refund e mail slyne4@aol.com tel [protected] please advise or call Thank you.
You can't turn off the irritating and repeated notifications Mcafee makes. I have contacted the company and they admit this is a problem for customers, they gave me a service number, but nothing has been resolved and no further contact from us has been forthcoming. I wouldn't use their service simply because of this most annoying defect.
I have just noticed that £99.99 has been taken from my credit card on the 1st November 2023 without my consent. I request that this payment be returned immediately.
The details are as follows:-
MCAFEE WWW MCAFEE COM O
[protected] IRL
Everytime I open my computer, the MCAFEE always pops out incessantly blocking my use of the computer for a long time. I thought that this was already deleted when i purchase your NORTON anti virus. Please help and please delete MCAFEE completely from my computer.
date and time: constant if you don't get McAfee you are going to get pop-up after pop-up over and over again as a irritant no one likes this.
I receive multiple pop ups to renew and purchase coverage also telling me that I have serious issues with my computer and information. I just renewed on 9/30/23. confirmation order cs3361962912. I don't understand why this is happening. I would like it fixed asap.
I suddenly got pop up with Macffe name. It then same up when I ran a regular scan. One part read they found 1200 registry errors along with many other items. I have paid for a contract some time ago. Now they want more money to look at this. I have 4 case numbers. One reads resolved. Nothing has been done.
I am sick and tired of incessant emails asking me to renew. I have tried to tell you to leave me alone as I have gone with Norton. SO PLEASE STOP SENDING ME MORE UNWANTED EMAILS. The relevant email address is canki@bigpond.com
Overview of McAfee complaint handling
-
McAfee Contacts
-
McAfee phone numbers1800 1441 04751800 1441 0475Click up if you have successfully reached McAfee by calling 1800 1441 0475 phone number 101 101 users reported that they have successfully reached McAfee by calling 1800 1441 0475 phone number Click down if you have unsuccessfully reached McAfee by calling 1800 1441 0475 phone number 81 81 users reported that they have UNsuccessfully reached McAfee by calling 1800 1441 0475 phone number11%Confidence scorePhilippines+1 (888) 847-8766+1 (888) 847-8766Click up if you have successfully reached McAfee by calling +1 (888) 847-8766 phone number 2 2 users reported that they have successfully reached McAfee by calling +1 (888) 847-8766 phone number Click down if you have unsuccessfully reached McAfee by calling +1 (888) 847-8766 phone number 1 1 users reported that they have UNsuccessfully reached McAfee by calling +1 (888) 847-8766 phone number33%Confidence scoreUnited States+1 (905) 754-3700+1 (905) 754-3700Click up if you have successfully reached McAfee by calling +1 (905) 754-3700 phone number 0 0 users reported that they have successfully reached McAfee by calling +1 (905) 754-3700 phone number Click down if you have unsuccessfully reached McAfee by calling +1 (905) 754-3700 phone number 0 0 users reported that they have UNsuccessfully reached McAfee by calling +1 (905) 754-3700 phone numberCanada+44 175 321 7500+44 175 321 7500Click up if you have successfully reached McAfee by calling +44 175 321 7500 phone number 32 32 users reported that they have successfully reached McAfee by calling +44 175 321 7500 phone number Click down if you have unsuccessfully reached McAfee by calling +44 175 321 7500 phone number 18 18 users reported that they have UNsuccessfully reached McAfee by calling +44 175 321 7500 phone number28%Confidence scoreUnited Kingdom+61 386 999 200+61 386 999 200Click up if you have successfully reached McAfee by calling +61 386 999 200 phone number 8 8 users reported that they have successfully reached McAfee by calling +61 386 999 200 phone number Click down if you have unsuccessfully reached McAfee by calling +61 386 999 200 phone number 8 8 users reported that they have UNsuccessfully reached McAfee by calling +61 386 999 200 phone numberAustralia+43 199 460 6202+43 199 460 6202Click up if you have successfully reached McAfee by calling +43 199 460 6202 phone number 0 0 users reported that they have successfully reached McAfee by calling +43 199 460 6202 phone number Click down if you have unsuccessfully reached McAfee by calling +43 199 460 6202 phone number 1 1 users reported that they have UNsuccessfully reached McAfee by calling +43 199 460 6202 phone numberAustria+32 22 750 703+32 22 750 703Click up if you have successfully reached McAfee by calling +32 22 750 703 phone number 0 0 users reported that they have successfully reached McAfee by calling +32 22 750 703 phone number Click down if you have unsuccessfully reached McAfee by calling +32 22 750 703 phone number 0 0 users reported that they have UNsuccessfully reached McAfee by calling +32 22 750 703 phone numberBelgium+45 70 277 277+45 70 277 277Click up if you have successfully reached McAfee by calling +45 70 277 277 phone number 4 4 users reported that they have successfully reached McAfee by calling +45 70 277 277 phone number Click down if you have unsuccessfully reached McAfee by calling +45 70 277 277 phone number 10 10 users reported that they have UNsuccessfully reached McAfee by calling +45 70 277 277 phone numberDenmark+33 147 625 600+33 147 625 600Click up if you have successfully reached McAfee by calling +33 147 625 600 phone number 2 2 users reported that they have successfully reached McAfee by calling +33 147 625 600 phone number Click down if you have unsuccessfully reached McAfee by calling +33 147 625 600 phone number 0 0 users reported that they have UNsuccessfully reached McAfee by calling +33 147 625 600 phone number100%Confidence scoreFrance+49 893 7070+49 893 7070Click up if you have successfully reached McAfee by calling +49 893 7070 phone number 0 0 users reported that they have successfully reached McAfee by calling +49 893 7070 phone number Click down if you have unsuccessfully reached McAfee by calling +49 893 7070 phone number 0 0 users reported that they have UNsuccessfully reached McAfee by calling +49 893 7070 phone numberGermany+353 214 672 000+353 214 672 000Click up if you have successfully reached McAfee by calling +353 214 672 000 phone number 2 2 users reported that they have successfully reached McAfee by calling +353 214 672 000 phone number Click down if you have unsuccessfully reached McAfee by calling +353 214 672 000 phone number 1 1 users reported that they have UNsuccessfully reached McAfee by calling +353 214 672 000 phone number33%Confidence scoreIreland+39 255 4171+39 255 4171Click up if you have successfully reached McAfee by calling +39 255 4171 phone number 0 0 users reported that they have successfully reached McAfee by calling +39 255 4171 phone number Click down if you have unsuccessfully reached McAfee by calling +39 255 4171 phone number 0 0 users reported that they have UNsuccessfully reached McAfee by calling +39 255 4171 phone numberItaly+31 205 863 800+31 205 863 800Click up if you have successfully reached McAfee by calling +31 205 863 800 phone number 0 0 users reported that they have successfully reached McAfee by calling +31 205 863 800 phone number Click down if you have unsuccessfully reached McAfee by calling +31 205 863 800 phone number 0 0 users reported that they have UNsuccessfully reached McAfee by calling +31 205 863 800 phone numberNetherlands+34 913 478 500+34 913 478 500Click up if you have successfully reached McAfee by calling +34 913 478 500 phone number 0 0 users reported that they have successfully reached McAfee by calling +34 913 478 500 phone number Click down if you have unsuccessfully reached McAfee by calling +34 913 478 500 phone number 0 0 users reported that they have UNsuccessfully reached McAfee by calling +34 913 478 500 phone numberSpain+46 851 989 578+46 851 989 578Click up if you have successfully reached McAfee by calling +46 851 989 578 phone number 0 0 users reported that they have successfully reached McAfee by calling +46 851 989 578 phone number Click down if you have unsuccessfully reached McAfee by calling +46 851 989 578 phone number 0 0 users reported that they have UNsuccessfully reached McAfee by calling +46 851 989 578 phone numberSweden+86 105 951 0600+86 105 951 0600Click up if you have successfully reached McAfee by calling +86 105 951 0600 phone number 0 0 users reported that they have successfully reached McAfee by calling +86 105 951 0600 phone number Click down if you have unsuccessfully reached McAfee by calling +86 105 951 0600 phone number 0 0 users reported that they have UNsuccessfully reached McAfee by calling +86 105 951 0600 phone numberChina+852 28 248 811+852 28 248 811Click up if you have successfully reached McAfee by calling +852 28 248 811 phone number 0 0 users reported that they have successfully reached McAfee by calling +852 28 248 811 phone number Click down if you have unsuccessfully reached McAfee by calling +852 28 248 811 phone number 0 0 users reported that they have UNsuccessfully reached McAfee by calling +852 28 248 811 phone numberHong Kong+91 224 029 1300+91 224 029 1300Click up if you have successfully reached McAfee by calling +91 224 029 1300 phone number 6 6 users reported that they have successfully reached McAfee by calling +91 224 029 1300 phone number Click down if you have unsuccessfully reached McAfee by calling +91 224 029 1300 phone number 0 0 users reported that they have UNsuccessfully reached McAfee by calling +91 224 029 1300 phone number100%Confidence scoreIndia+972 36 454 300+972 36 454 300Click up if you have successfully reached McAfee by calling +972 36 454 300 phone number 0 0 users reported that they have successfully reached McAfee by calling +972 36 454 300 phone number Click down if you have unsuccessfully reached McAfee by calling +972 36 454 300 phone number 0 0 users reported that they have UNsuccessfully reached McAfee by calling +972 36 454 300 phone numberIsrael+81 354 281 100+81 354 281 100Click up if you have successfully reached McAfee by calling +81 354 281 100 phone number 0 0 users reported that they have successfully reached McAfee by calling +81 354 281 100 phone number Click down if you have unsuccessfully reached McAfee by calling +81 354 281 100 phone number 0 0 users reported that they have UNsuccessfully reached McAfee by calling +81 354 281 100 phone numberJapan+60 322 987 213+60 322 987 213Click up if you have successfully reached McAfee by calling +60 322 987 213 phone number 0 0 users reported that they have successfully reached McAfee by calling +60 322 987 213 phone number Click down if you have unsuccessfully reached McAfee by calling +60 322 987 213 phone number 0 0 users reported that they have UNsuccessfully reached McAfee by calling +60 322 987 213 phone numberMalaysia+65 62 227 555+65 62 227 555Click up if you have successfully reached McAfee by calling +65 62 227 555 phone number 0 0 users reported that they have successfully reached McAfee by calling +65 62 227 555 phone number Click down if you have unsuccessfully reached McAfee by calling +65 62 227 555 phone number 0 0 users reported that they have UNsuccessfully reached McAfee by calling +65 62 227 555 phone numberSingapore+27 117 075 500+27 117 075 500Click up if you have successfully reached McAfee by calling +27 117 075 500 phone number 0 0 users reported that they have successfully reached McAfee by calling +27 117 075 500 phone number Click down if you have unsuccessfully reached McAfee by calling +27 117 075 500 phone number 0 0 users reported that they have UNsuccessfully reached McAfee by calling +27 117 075 500 phone numberSouth Africa+886 287 299 222+886 287 299 222Click up if you have successfully reached McAfee by calling +886 287 299 222 phone number 0 0 users reported that they have successfully reached McAfee by calling +886 287 299 222 phone number Click down if you have unsuccessfully reached McAfee by calling +886 287 299 222 phone number 0 0 users reported that they have UNsuccessfully reached McAfee by calling +886 287 299 222 phone numberTaiwan+971 43 915 460+971 43 915 460Click up if you have successfully reached McAfee by calling +971 43 915 460 phone number 0 0 users reported that they have successfully reached McAfee by calling +971 43 915 460 phone number Click down if you have unsuccessfully reached McAfee by calling +971 43 915 460 phone number 0 0 users reported that they have UNsuccessfully reached McAfee by calling +971 43 915 460 phone numberUAE+55 113 711 8201+55 113 711 8201Click up if you have successfully reached McAfee by calling +55 113 711 8201 phone number 0 0 users reported that they have successfully reached McAfee by calling +55 113 711 8201 phone number Click down if you have unsuccessfully reached McAfee by calling +55 113 711 8201 phone number 0 0 users reported that they have UNsuccessfully reached McAfee by calling +55 113 711 8201 phone numberBrazil+57 15 111 700+57 15 111 700Click up if you have successfully reached McAfee by calling +57 15 111 700 phone number 5 5 users reported that they have successfully reached McAfee by calling +57 15 111 700 phone number Click down if you have unsuccessfully reached McAfee by calling +57 15 111 700 phone number 10 10 users reported that they have UNsuccessfully reached McAfee by calling +57 15 111 700 phone numberChile & Latin America+52 555 089 0250+52 555 089 0250Click up if you have successfully reached McAfee by calling +52 555 089 0250 phone number 0 0 users reported that they have successfully reached McAfee by calling +52 555 089 0250 phone number Click down if you have unsuccessfully reached McAfee by calling +52 555 089 0250 phone number 1 1 users reported that they have UNsuccessfully reached McAfee by calling +52 555 089 0250 phone numberMexico
-
McAfee emailsinfo@mcafee.com100%Confidence score: 100%Supportjaved_hasan@mcafee.com99%Confidence score: 99%tammy_black@mcafee.com99%Confidence score: 99%sebrina_kepple@mcafee.com99%Confidence score: 99%
-
McAfee address2821 Mission College Blvd, Santa Clara, California, 95054-1838, United States
-
McAfee social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all McAfee contacts
Most discussed McAfee complaints
do not wish your protection any moreRecent comments about McAfee company
McAfee Antivirus
Reimage Services
19 reviews
360 Total Security
17 reviews
Stopzilla / PXE Group
17 reviews
Avast Software
229 reviews
Itec Alert
4 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.