Our Atlantis is 4 years old and we've had the transmission and motor replaced, and less then 1 mo. after the repair, It wont spin at all! They have the worst customer service ever, I wrote to complain . They replied saying ," We work diligently to make quality products that last, unfortunately we cannot guarantee that the unit will never fail throughout its lifetime". And are not willing to help cover any of the service fees we've incurred. Let alone that all my clothes now have holes, from the crazy spin cycle! I cannot afford to keep this money pit of a washer!