The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Mayan Palace / Evil, lying salespeople that made us walk in the heat by ourselves, with our small children, out of this hell hole to find a taxi back to our resort

1 Mexico Review updated:

We agreed at the PVR airport to a tour of the Mayan resort in exchange for a free taxi to our hotel and a free brunch. We were promised it would take no more than 90 minutes. We were there with our small children for 5 hours. Time after time, we said we were not buying and salesperson after salesperson were brought in to try to "convince" us to buy. It was very demeaning. I strive to not be rude but these people are beyond rude. I don't know how to deal with them in a civilized manner unless you just want to be harassed for hours on end. When I finally got upset and said, "We just want a taxi back to our hotel", we were sent WALKING in the heat to a building in the resort with our small children without even knowing where to go. It was beyond rude... it was downright dangerous as our youngest was near heatstroke and no one would direct us. We finally did find the place where our money from the airport salesman was returned (after a fight). I will never return there... even if they gave it to me at no charge. These people have sold their souls to the devil and have no heart. I don't even know if I can be angry at them. I feel sorry for their poor pathetic empty lives. You can't treat people like that every day without creating some major negative energy in your life.

Sort by: UpDate | Rating

Comments

  • La
      17th of Jul, 2013
    0 Votes

    You are one lucky family that you didn't buy! God bless you.

Post your comment