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Mayan Palace promised I will be able rent the timeshare and make money out of it, they say it was extremely easy and usual.
On September 2003 our 4 weeks contract with Mayan Palace was listed for sale and rental through Vacationweeks.com the original listing price by was $5800 per week.
No activity was completed by this group. The property was then moved to Timeshare Quick Sale on the spring of 2004 and listed for a total of $50000.
Timeshare Quick Sale was able to lease one week for $750 much cheaper that was Mayan Palace sales person promised. On September of 2004 Timeshare Quick Sale was directed via fax to reduce the price from $50000 to $25, 000 or best offer.
Despite of being paid in full I have not been able to sell the timeshare up to date.
I confronted TETYANA RYABOKON from the members department, she provided nothing but excuses and most of the time she is on vacations or out of the office. 1632068
My problems with Mayan Palace have been satisfactory resolved. Thank you Nick Steele
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Purchased Feb. 1991, I Paid in full, but Mayan Palace insisted that they did not receive payment. they were harassing me . I had to engage my bank to verify that I had paid them.it even went downhill from there. The first year I could only reserve for a Sat but cold only get a flight for Friday. so I was forced to get a room downtown for Friday.. In subsequent years there bookings weren't updated. they blamed that on the private company that they hired( they are responsible for that ). You can't book your bonus week to coincide with your registered week.. there online is not updated and there phone lines are busy all the time ( keep in mind that you have to book 6 months in advance even though you have paid big bucks). It's like having to win a lottery to get a booking . I could go on and on, the point is you bought air. they are pretty much FRAUD.
You would think that Governments wold make them illegal, but they don't !.
It is always best to hire someone skilled to do so, unfortunately in most cases these companies dedicated to cancel timeshares usually cheat for the second time to their customers since they are vulnerable and desperate. If you are thinking of hiring them you just have to make sure you do not have to make any payment upfront ... I found these articles that speak precisely about this, you should read them, that might help you to resolve many doubts:
http://www.timesharescam.com/blog/46-timeshare-cancellation-or-donation-should-not-cost-you-anything-upfront/
http://www.timesharescam.com/blog/158-how-to-cancel-a-timeshare/
https://www.youtube.com/watch?v=uW5xSsASRiI&list=PLJJr0s4QUxSOZgcnxz24vg6oJFIvG78hB&index=3
The Documentary was created and dedicated to all those families that purchased a timeshare membership with Vidafel, the Grupo Mayan, the Mayan Resorts, the Mayan Palace, the Grand Mayan, the Bliss, the Grand Bliss, the Grand Luxxe, the Grand Luxxe Villas, the Grand Luxxe Spa Towers, The Grand Luxxe Residence, the Grand Luxxe lofts, etc., which are all products from the company now known as Vida Vacations which is owned by the Grupo Vidanta Corporation.
This video clip is from the Philantropist and his Mayan Empire Documentary, the full documentary consists of 38 chapters that have been divided into 8 parts of approximately one hour each.
The main idea is to help the members understand how they were sold their membership, including the decision processes that lead to a purchase.
After learning more about the company, its founder, their sales staff and their selling system, we promise that you will have a clear understanding on how this company has managed to stay on top of the timeshare industry regardless of what they need to do to in order to accomplish it.
If you would like to watch the full chapter from this video clip, please contact George McGarrett
Facebook: https://www.facebook.com/george.mcgarrett.5
Twitter: https://twitter.com/George_M123
E-mail: george.mcgarrett@outlook.com
It is the same old story with the Mayan Palace timeshare resorts (owner David Chavez) who does not care about what fraud he perpetrates on timeshare buyers. The same old adage applies, with regard to rental fees applicable, etc. It is fraud and there is right of rescission in Mexico no matter what program you buy, no matter what the horror show salespeople tell you. Heve not met one semi-honest one representing the mayan chain yet. Yes, we got scammed and bought, never again. These are the worst operators in the business. The name of the programs, Mayan Regency, The Dream, Mayan Palace, Grand Mayan, Bliss, Grupo Luxxe change with regard to what they wish to charge. The upshot is if you are down the line in their program name game list you lose benefits. The tiger does not change its stripes. Beware. This is a good article about Mayan Palace:
http://www.timesharescam.com/blog/51-mayan-palace-timeshare-scam/
Could anyone provide a contact information of a Mayan customer service representative that actually will do something helpful?
Dear PHaymnond,
We have been notified about your comment.
If you have pending concerns with us, we have confidence they can be addressed as soon as you give us the opportunity to continue this dialogue. For that reason, one of our representatives is already attempting to reach out to you.
We are devoted to provide the most spectacular vacations on the best beach locations available in Mexico and we hope you can give us the chance to reassure you of the great purchase you made.
We truly appreciate your time.
Sincerely,
The Customer Support Team
Email: grupomayanblog@grupovidanta.com