The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Massage Envy / denied copies of medical records generated

1 FL, United States Review updated:

Denial based on Clinic Administrator's claim they weren't a medical clinic, the information was confidential and I signed a non-compete/confidential agreement (which clearly states it is governed by the state laws of Florida.) State laws mandate copies of records held by owner to be turned over to healthcare worker who generated them including notes, etc. ME's training manual clearly states their forms can be subpoenaed by insurance companies in a court of law. Solution: All Florida therapists working for Massage Envy upon their departure make a written request for copies of their records, sent via certified mail, return receipt request requested. If not complied with, contact state board of massage and file a written complaint to Department of Health along with listing any health code violations witnessed or where the general public's safety is being compromised on a massive scale.

Are you being misclassified as an independent contractor when you should be an employee instead? I am forming a union/Guild where many of these issues will be addressed. This is an organization owned and operated by its members. Remember, Massage Envy could be a sponsor of your state's organization. In fact they are of the World Massage Conference Center, if that doesn't hit home for you, what will? Contact for help, over 33 years experience as a human rights activist, 5 years as a therapist. I am working with attorneys and other organizations to help get our profession back in line! Hope to hear from you soon! God Bless!

Jun 13, 2013
Sort by: UpDate | Rating


  • Wh
      28th of Jul, 2013
    0 Votes

    How about the same for Essentials Massage and FAcials? they Refuse to have therapists do there SOAP notes and the Esticians don't do note either. When you ask management to please pull the charts for the clients I get "um well UHHH I cannot find it" or " I'm to busy" HA!!! I'm to good of a thereapist for there abuse. They pay $10 per relaxation at some locations and Charge a rooo rental fee at some locations.

Post your comment