Latest Reviews and Complaints
Hard to contact/hard to return
I ordered a rosacea product from The Wellness Company. I needed a 'prescription', which only means that you fill out a generic form and someone looks it over. After submitting the form, I became uneasy about ordering something that needs a 'prescription' without actually seeing a doctor - my doctor. I tried to cancel it almost immediately and long before...
Read full reviewThe drop
September 2025 This company is a scam. You cannot talk to a doctor. You cannot get a refund. The products are being sold to people without any screening. If you have a problem you are sent to sales representatives, who tells you there is nothing they can do. You cannot talk to a supervisor. My representative said he tell people the same thing all day. We...
Read full complaint and 6 comments2 The Wellness Company Reviews
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Overcharging on pricing from what is displayed to what gets charged to your card
had a monthly elite membership there. you get 2 free supplements for your membership. This month when I tried getting different ones they showed as free in the cart. hitting the purchase button the screen then shows that I was charged $196. I get told that supposedly I had a autosubscritpion set up for 2 items and so when i tried using the code for 2...
Read full review2 The Wellness Company Complaints
Received medical kit, no advance notice
The medical kit had arrived at my mailbox at the PO. What a surprise! It was faster than I thought. Just yesterday I was checking information on shipping and they didn't have any information. At the TWC.health it said "Not fulfilled." Charmhealth.com had some kind of doctor entry in it, but nobody that I know had contacted me. Anyway, it did arrive, even if...
Overview of The Wellness Company complaint handling
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The Wellness Company Contacts
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The Wellness Company phone numbersClick up if you have successfully reached The Wellness Company by calling +1 (800) 758-1584 phone number 0 0 users reported that they have successfully reached The Wellness Company by calling +1 (800) 758-1584 phone number Click down if you have unsuccessfully reached The Wellness Company by calling +1 (800) 758-1584 phone number 0 0 users reported that they have UNsuccessfully reached The Wellness Company by calling +1 (800) 758-1584 phone number
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The Wellness Company emailssupport@twc.health100%Confidence score: 100%
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The Wellness Company social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreFeb 12, 2026
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