I have applied for a Maruti Auto Card during purchase of my new Alto Car on June, 2007. Though all the documents have been submitted, I have received a letter from CITIBANK ref no Nil dated 02.07.2007 that they are unable to approve my application for Auto card. Surprisingly, no specific reasons for non-approval have been mentioned. I have requested the Auto card representative to clarify me the real facts, but they have turned to deaf ear. I think it is just a false commitment by Maruti to it's most of the car owners, but actually no Auto cards are issued and canceled without any valid reasons.