Majic Jack is a rip off. Same as other complaints. However, it jacked up my internet access altogether. It dragged the log on time significantly and they charged my cc 70.80 not the 39.95 and now my credit card company wants proof. Well isn't that convenient, nothing in writing, and no packing slip in the box. No where to return for refund no response from them at all. This is the biggest rip off ever. no more on line or tv offers for me.