Latest Reviews and Complaints
Gateway fiber
I'm still waiting for them to come back and bury our line that was strung across the entire west side of our property... that was almost 20 days ago now. I contacted support and made a ticket through their app and received a generic response back confirming that the ticket was opened up. No body has still done anything on the ticket, no responses back from...
Read full complaintignored my yard damage complaints for months
They destroyed my yard when they ran the fiber. For 3 months I have been complaining about the damage. They only respond with a canned response about a claim has been filed. I finally had to pay someone to come out and fixed the sprinklers that they drove over in the middle of my yard. There is also a big ditch running through the middle of my yard where...
Read full review and 1 comment2 Gateway Fiber Reviews
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Gateway Fiber been tellin' me for months that "Your address has the green light" when I check for availability at my address and each time I
Gateway Fiber been tellin' me for months that "Your address has the green light" when I check for availability at my address and each time I sign up. Every time I'm told that "We will contact you within the next few days to schedule your installation". Crickets. Nothin'. No call. No email. Nothin'. I see so many people sayin' their installation process goes smoothly, and the internet service is great, but I've just wish I could get past the order process. If service ain't available in my area yet, they need to be upfront and honest about that rather than takin' orders they can't fulfil.
Gateway Fiber complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
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Gateway Fiber Contacts
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Gateway Fiber phone numbersClick up if you have successfully reached Gateway Fiber by calling +1 (888) 201-4339 phone number 0 0 users reported that they have successfully reached Gateway Fiber by calling +1 (888) 201-4339 phone number Click down if you have unsuccessfully reached Gateway Fiber by calling +1 (888) 201-4339 phone number 0 0 users reported that they have UNsuccessfully reached Gateway Fiber by calling +1 (888) 201-4339 phone numberClick up if you have successfully reached Gateway Fiber by calling +1 (314) 265-8974 phone number 0 0 users reported that they have successfully reached Gateway Fiber by calling +1 (314) 265-8974 phone number Click down if you have unsuccessfully reached Gateway Fiber by calling +1 (314) 265-8974 phone number 0 0 users reported that they have UNsuccessfully reached Gateway Fiber by calling +1 (314) 265-8974 phone numberMarketing Communications Manager
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Gateway Fiber emailsjohn@gatewayfiber.com80%Confidence score: 80%info@gatewayfiber.com78%Confidence score: 78%Support
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Gateway Fiber address275 W Service Rd N Ste K, Wright City, Missouri, 63390-3395, United States
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Gateway Fiber social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 29, 2026
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