Latest Reviews and Complaints
Gateway fiber
I'm still waiting for them to come back and bury our line that was strung across the entire west side of our property... that was almost 20 days ago now. I contacted support and made a ticket through their app and received a generic response back confirming that the ticket was opened up. No body has still done anything on the ticket, no responses back from...
Read full complaintignored my yard damage complaints for months
They destroyed my yard when they ran the fiber. For 3 months I have been complaining about the damage. They only respond with a canned response about a claim has been filed. I finally had to pay someone to come out and fixed the sprinklers that they drove over in the middle of my yard. There is also a big ditch running through the middle of my yard where...
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Gateway Fiber been tellin' me for months that "Your address has the green light" when I check for availability at my address and each time I
Gateway Fiber been tellin' me for months that "Your address has the green light" when I check for availability at my address and each time I sign up. Every time I'm told that "We will contact you within the next few days to schedule your installation". Crickets. Nothin'. No call. No email. Nothin'. I see so many people sayin' their installation process goes smoothly, and the internet service is great, but I've just wish I could get past the order process. If service ain't available in my area yet, they need to be upfront and honest about that rather than takin' orders they can't fulfil.
Gateway Fiber complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is Gateway Fiber Legit?
Gateway Fiber earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Gateway Fiber. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Gateway Fiber has registered the domain name for gatewayfiber.com for more than one year, which may indicate stability and longevity.
Gatewayfiber.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Gatewayfiber.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Gatewayfiber.com you are considering visiting, which is associated with Gateway Fiber, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Gatewayfiber.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The gatewayfiber.com may offer a niche product or service that is only of interest to a smaller audience.
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Gateway Fiber Contacts
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Gateway Fiber phone numbersClick up if you have successfully reached Gateway Fiber by calling +1 (888) 201-4339 phone number 0 0 users reported that they have successfully reached Gateway Fiber by calling +1 (888) 201-4339 phone number Click down if you have unsuccessfully reached Gateway Fiber by calling +1 (888) 201-4339 phone number 0 0 users reported that they have UNsuccessfully reached Gateway Fiber by calling +1 (888) 201-4339 phone numberClick up if you have successfully reached Gateway Fiber by calling +1 (314) 265-8974 phone number 0 0 users reported that they have successfully reached Gateway Fiber by calling +1 (314) 265-8974 phone number Click down if you have unsuccessfully reached Gateway Fiber by calling +1 (314) 265-8974 phone number 0 0 users reported that they have UNsuccessfully reached Gateway Fiber by calling +1 (314) 265-8974 phone numberMarketing Communications Manager
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Gateway Fiber emailsjohn@gatewayfiber.com80%Confidence score: 80%info@gatewayfiber.com78%Confidence score: 78%Support
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Gateway Fiber address275 W Service Rd N Ste K, Wright City, Missouri, 63390-3395, United States
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Gateway Fiber social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 11, 2026
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