I ordered magicjack because of the free trial claims they made on the free trial ads : "your account will not be charged for 30-days..." My account was debited three times : (two magicjacks @46.90--twice and another charge for $23.16.) within MINUTES!!
I contacted them at their customer service "chat " line to cancel my order, within two hours of placing my order & had 4 discourses with 4 different customer service people: none of them could find my order in their data base, yet they had it "together enough" to bill me instantly!!! They did however, advise me to wait for the item to arrive, then " return to sender" & just send it back..." Too simple...I want my credit reflected electronically as quickly as my debit!!!
One item arrived at my address yesterday... in some one else' name...this is appearing to be a scam...I called my bank the next day & they said that because it was taken from my debit account & NOT my mastercard I could not dispute it ...so I have to deal with them now.