Macy's / macy's credit card
Dear Macys -
As one of your "valued customers" I would like to let you know that I'm not feeling so valued. Initially, I was issued a credit card with Macys for $500. I was doing so well with my credit card, that you decided to give me a $200 increase! Wow! Well, as of recently, I saw that my card had been expired since March of 2009. I waited and waited and waited for a new card to come, but never recieved one.
Today, I went to pay my bill at my neighborhood Macy's store. I was in need of a MAC compact, so I decided to ask the clerk if she could print me off a temporary shopping pass because my new card had not came in the mail yet. She kindly said, "Sure! Let me contact corporate and ask them why you haven't recieved your new card yet." When she started talking to the representative from Macy's named Linda, (which I'm not changing the names to protect the innocent, because none of you at Macy's are innocent right now; plus, there's probably like 2 billion Linda's that work for you) Linda explained to me that I was over my credit limit. I said, "Linda, that cannot be. I have a $700 credit limit, and I'm positive I've only spent $600 or so on it." She said, "Ma'am, with the recent drop in your credit score, Macy's reserves the right to drop your credit limit without notification."
What? Excuse me? Without notification? I think if I should be notified of anything, that would be something to notify my about, but I understand now why you decided to let that little detail slip. In your terms and conditions, you print in size 5 font that Macy's is not at liberty to notify me when you decide to lower my credit limit. This is such a nice trap for you to make some extra cash. And I'm sure the gaggle of lawyers that you have working for you to find loop holes said, "You can get them this way!"
So Macy's, consider me done with you. I'm cancelling my credit card and never shopping at your store again. Making my credit limit drop without notifying me is kind of like magic! Oh wait, that's "the magic of Macy's"
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