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Lowe's / they're charging deposit but won't return it

1 United States Review updated:
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Lowes is charging for water bottles $13.99, if you return a bottle it is $6.99.I got rid of my water cooler and brought my empty bottles back and was told that they are worth nothing. They said it is not a deposit but a promotion. I paid $7.00 for those bottles and I don't care what they call it they need to return my money or give me store credit. I call it stealing.

Then to and insult to injury the customer service representative said I did not know what I was talking about because he owned a package store for many years and there is no deposits on water in Ct. My family also had owned a package store for years and if we charged a fee for a bottle we would have to return it.

Va
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Comments

  • Ka
      7th of Nov, 2010
    0 Votes

    It is a deposit that should be refunded or it should be clearly spelled out that it is not refundable. Class action lawsuit anyone?

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