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Lowe's / lack of customer service

1 United States Review updated:
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For some reason, it is next to impossible to get anyone to answer the phone at this Lowe's location in Brooklyn. I wanted to order an expensive appliance from them and just called to see if it was in stock. For several days, I couldn't get anyone to answer the phone in the appliance department or the manager’s office. I'm glad I took my business elsewhere because God forbid I ordered it and needed to call someone there for a problem. This location is sorely lacking in customer service - try another or better yet, Home Depot or PC Richard.

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  • Pi
      12th of Apr, 2010
    0 Votes

    I totally agree about the lack of customer service! I saw a few girls too busy talking instead of helping me and other customers check out. One was standing in customer service talking and laughing and another one was standing near a door talking and laughing to a guy with a blue thing on. I will never return to this store again!

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