Liberty Tax Service
Reviews and Complaints

Liberty tax is a bunch of bull**** they filed me in the wrong status they filed me as head of household when i should have been married filing joint Now i am being audited and there girl is the one who did it wrong and told me i was going in the right direction i will never use their serviceds again FU** LIBERTY TAX AT AT MAIN ST ANDERSON SC AND THE 28 BYPASS OFFICE U ARE ALL THE MOST RETARTED PEOPLE I HAVE EVER MET AND I WILL DIE TRYING TO GET IT TO THE POINT WHERE U WILL NEVER HAVE THE CHANCE TO DO IT AGAIN

I have all there Cort. Office Email adresses from John Hewit to the mail personal !

Their corporate office can be reached at [protected]

That seems like a very odd situation you're describing. If they set up your return to be filed electronically the system would send it out automatically without any extra effort on their part. If they were still holding onto my return that much later I would get a refund from them (they have a satisfaction guarantee and have to refund you if you are not satisfied) and still have them file it. If I were you I would still go get a refund for the filing delay.

Liberty Tax made several mistakes on our 2008 tax returns. We got a statement from the IRS a few months ago claiming we owed upwards of $10k (including penalties).

Turns out Liberty personnel made several blanant errors:
- omitted a capitol gains statement (what kind of QC do they have in their business?)
- stated we relocated to another state (?wtf?)

Either way, 3 months later, we still have not gotten corrected tax return from them. They do not call, we have to call- (excuses have been 'slow computer', 'no response from parent office' to name a few). They are only open 1 day a week now, post 4/15, so if there is an issue within their business it takes weekly implements to get resolved.

Unbelievable. Unless you have the most simplest tax return, stay the h*() away.

Hurry, I have until the 16th

Please have Ken Cheshire phone me regarding my 2014 taxes. The I R S has billed me for more owed for that year after I paid them the amount owed for that year per Ken. My name is Michael B. Novosel and I can be reached at [protected]

Just to let everyone know, DO NOT HAVE YOUR TAXES DONE AT LIBERTY! They charged my mom and dad $300 to have their taxes done for filing joint, but charged me OVER $500 for just me. They did not tell me that they were keeping my state refund when I called them on Tuesday. So please take a piece of advice from me, DO NOT HAVE YOUR TAXES DONE BY LIBERTY. They also charged me to have my money directly deposited into my account. So again DO NOT HAVE YOUR TAXES DONE BY LIBERTY TAX SERVICE!

I went to Liberty Tax to have my 2011 state and federal taxes done, never again they ripped me off. There were hidden fees they did not tell me about, the tax breaks that I usually file for they told me I couldnt file for because it didnt apply to me. they told me that it would be better to get direct deposit so I wrote out a check, They wanted to charge me close to $200 for direct deposit so I chose to get a check in the mail. And when I got my check in the mail they had taken out so much for fees, I didnt even get half of what they calculated my refund to be and they did not give me back my cancelled check. And also while the girl did my taxes she played receptionist too, so every time the phone rang she would stop and answer the phone and every time someone came in the door she had to stop and give them papers to fill out. NEVER AGAIN WILL I GO THERE.

Just got informed that we are being audited by Vermont for a lousy tax preperation performed by Liberty Tax Svce.(Had them do our 2009 return.) Also owed state of Ct. over $360.00 after Liberty did the return. They tried to charge me $778.00 for the 1/2 hour visit to their Keene, NH location, but when I showed no sign of ever beginning to accept that rip off attempt, they conveniently reduced the amount to $347.00, $3.00 less than H&R Block charged us the previous year.
The whole thought behind going there in the first place was to reduce the amount we pay ($350.00) for a simple return. They tried to charge double that. Then after everything, we still owed 2 states income tax, and now this audit is taking place. Stay clear of these jokers. Anyone who has to have some weirdos dance around in a Statue of Liberty costume to drum up business has to be shysters...

Liberty Tax Service's eSmart Tax online filing software failed to include any of my 1099s when I filed my 2007 taxes. I didn't realize this until I received notice from the IRS that I owed back taxes and interest. I entered the information on all my 1099s -- I found the information on the website when reviewing my return -- but the software apparently ignored it. The company offers a guarantee to cover any interest, penalties or fees resulting from a software error, but I e-mailed a top marketing official at the company and have received no response. I'll send them copies of all paperwork that I'm sending to the IRS tomorrow and we'll see if they make good on their promise.

Here is a good one. Liberty offices in the Port Huron, Fort Gratiot area are not giving out the $50 cash in a flash this year. They tell customers they are not doing it but instruct tax preparers to put in they gave the $50 cash in a flash to the customer. Liberty Corporate reimburses them for every $50 they give out. Nice scam on the owners part. In addition most returns done this year by low income people getting an earned income credit are being charged $562 to $700. Come March when the higher income earners come in the price will be much lower as they won't pay the exhorbitant prices. They take advantage of low income people that need to take out an advance loan. These people are in a hard place and need money fast so they pay the fees. So sad that the poor are taken so advantage of.

We filed our taxes in September 2013( tax extensions ). On December 4, 2013 Our refund was deposited into a Herring Bank account for Liberty Tax. It was rejected ( supposedly)...Called their Bank...got same bogus story.. They say the IRS is not going to re-deposit our due refund ...They don't seem to know WHEN. We will receive it, Could take up to SEVEN WEEKS to get a Paper Check...Y the hell did we Pay these rip-off artist's to Do our Taxes I 'll never know...!?

went to get my taxes done its a simple 1040 EZ they charged me 247.00 then a fee to have it direct depostied into my accout oh wich by the way didnt happen got a paper check instead then I didnt get a state refund because they took it for all there fees in addition to the satifaction garente, they stat its not true all they due nothing when your not sastified its a terrible place to get your taxes done I would not recommend them to anyone unless you want to pay fees ontop of fees and get a small refund when there done I could have dont my own taxes on IRS.gov for free which I didnt know about until it was too late so dont use Liberty tax service in Arkansas there not that great

Last year will be my very last year ever using Liberty Tax Service. I went to the Tax Service on Broadway last year and they completely ripped me off. I was never told of the total charges. I am a single parent with one child. I worked 1 job last year and I make close to nothing. They charged me almost $600 to do my taxes. They did not disclose that information to me at all. I had to find out when I got a copy of my taxes. Good thing I looked through it well because I would have never known how sneaky they are.

I confronted the owner about it. He is a coward he would leave me sitting in the lobby for hours just waiting to talk to him, and try to send one of his workers to fix the problem. When he would talk to me he give me the run around about it saying he would call me back, etc. He never returned any of my calls or even made any attempt to fix the issue. Needless to say I never got any type of explanation as to why they charged me so much or a refund.

Ive had several friends go there and they are just happy to get the $50 cash but what they dont tell you about that $50 is they charge you for it on your taxes. Dont be fooled ladies and gentlemen this place is run by a professional scam artist. If you dont carefully examine your paperwork too you will be duped.

My Dear sir, I thought good long term customer care was profitable for both your franchise and myself, I will say what happened, with no imbelishment.
I am a returning Liberty tax customer . Three weeks before I Had my taxes done by liberty, I was Quoted a price By Bert For 150.
My tax was the same as the previous year, but about 30 grand less on my gross. So I come in three weeks later about march 21, Now Phylis
took all my imformation and I told her at this time about Berts 150. Quote, same as Last year. NOW the following day Phylis calls me and says 248.00 I say Talk to bert, Than I go to pick up my taxes 2 days after this call And BERT says 358.00.. This is totally unfair and I wish for a refund and that you talk with these two employees. This way of Bussiness you wil loose future customers .. Please Reply .
Most Sincerely Neil Benny Rappa

I had a trainning with them and I bought the books for $130, I spend many weeks learning the material, took all the exams to be certified as a Tax Preparer.
I worked during this season for Liberty Tax in Lehigh Acres, FL and they promised to pay 4% of each tax on top of the $8 hourly rate. But they did not pay me because they said that i was not working for the whole season, but they did not call me back because they did not have enough bussines due to the fact that they were charging lots of money for each fill tax.
I know for fact that this company always do the same thing to most of the people that is learning with them.<
They need to stop with this unethical practice, and learn how to make people to work for them for free.

The owner of branch 16212, Mike Reho refuses to compensate employees on time IF at all. He refused to pay my full check, made a total scene in front of an office full of clients, and then tried to accuse me of stealing CIF money before looking in the money bag all before kicking me out in a threatening manner. Still haven't received my check. I know for a fact he has no intention of paying Most staff at any of his locations. I have witnesses to our public, and very unprofessional, disagreement who are willing to make a statement if needed or to help bring an end to his unethical business dealings.

I had my taxes done by Liberty Taxes here in Poway, CA. I wrote them a check on 03/19/12 for their service. On 03/22/12 they with -drew the amount from my savings account- not once but twice the amount! I never gave them my saving account information. Instead of cashing my check they somehow hacked into my savings account, and practically stolen double the amount I owed them for their service. When I called them I was informed that it was the banks fault, and they did nothing wrong. I went to the bank and when they auditing my account they said that the check was not deposited, but an unauthorized withdrawal was made electronically from my savings account, and that is fraud! The bank advised me to call them again, and asked them to pay me back the amount they twice withdrew from my account. I called them every day for the last nine days and was jerked around. First I was told that the owner was sick, then the office person who manages finances was out of the office, or "we will call you, when you can pick up the check." I never received a call as promised, neither my check. Today I filed a dispute with the bank, if the bank declares it a fraud I will file a police report!

Liberty tax are crooks I live in Canada .we get child tax credits monthly.after doing my taxes I wasn't receiving my credit liberty tax received my credit and cashed the cheques which were in my name.fraud is all I have to say.the cra was looking into this.I should of known first time there the police were called on a customer and the staff were one of the rudest people I have ever come across.they took it upon themselves to steal my child tax credit.unbelievable how they get away with this.

Same thing happened to me and was told it was a loan that is why I received a paper check something needs to be addressed here. CB Tampa Florida

shut the hell up and file your own taxes ya ###in cry baby stop being a lazy pig. if ya dont like the prices then file them yourself

I don't realize how some uneducated slob at Liberty can charge so much especially for someone who had maybe a couple of weeks worth of training in taxation. People, reputable universities grant master degrees in taxation. You can't barely scratch the surface in a couple of weeks let alone preparing someone else's return. what a sham of a business!

It's like calling up your car mechanic and telling him "My car is broke, how much will you charge me to fix it?".

You didn't like the price they quoted you and so you did not file your taxes with them. How were you harmed? I guarantee you had more on your return than just itemized deductions. Did you check out H&R Block or Jackston Hewitt? They charge more. But again, they looked over what was needed to file your return, quoted you a price, and you did not complete the transaction. I'm not understanding what your complaint is other than all the tax services charge too much. I think the oil change places charge too much so I change my own oil nowadays. You can file your own taxes. Or you can pay someone to do it for you. And you can shop around for the best price, which you've done.

They can't give out a quote over the phone because they really have no idea how much the return will cost to file until it is assembled. The IRS made it illegal to charge based on the amount of your refund or the time it takes to prepare your return, so most big tax preparation companies have set up specific fees associated with each form in the return. More forms means a bigger fee. And of course it costs more to go to a big chain like Liberty, H&R Block, or Jackson Hewitt. When you walk into their office you are paying the employee who does your return, the costumed waver out front, the owner of the office, the programmers who wrote the software they use, their area supervisors, and the corporate office.

Did you expect them to give you the owner's home telephone number and address? I certainly hope not because that would just be outrageous to expect at all. And it is fairly common to expect different franchise stores under the same global banner to have some price variation. I even have two Wal-Mart stores within 5 minutes of me in opposite directions where they have major price differences on virtually all of their items.

Paid tax preparers are notorious for having little knowledge of tax law, but again what do you expect? They only work 3.5 months out of the year and have a very short window to be trained in as IRS tax law is often significantly updated in November or December. You'll likely never find a CPA or Enrolled Agent working as a tax preparer for Liberty as the job wouldn't pay anywhere near enough for someone with that level of qualification.

I too am a former employee of The Liberty to take, tax service...and the things they do to people, in terms of taking their money by charging these extremely high fees, are just ridiculous. The owners are money hungry, inhumane idiots. I have worked at about four different locations and they are consistently draining these people dry..I would also like to add, the comments made to each other or about another person on here are just absurd...everyone wants to seem as though they know it all, or that other people who are not "educated" know nothing...I see people still put more than enough energy into belittling the next person...all over nothing...You guys belong on a Charlie Brown episode...

Compare $99 for Liberty's book to the $299 H&R Block charges for their course, which is also based on IRS Pub. 17. Guess what? A CPA has to go to college for 5 years and nobody pays them anything either. Block, Jackson Hewitt, and Liberty just ask that people take a short course to learn how to prepare taxes. 3 out of 4 can't learn the material and can't be hired, and you think they should be paid? Then find some other kind of job, this one is not for you. And any preparer who takes twelve minutes to do any return of any kind is incompetent. Someone obviously gave you a very flawed picture of what the job of a tax preparer entails. At Liberty, none work for minimum wage. You forgot to mention the percentage of revenue that also goes to the preparer. And average first-year preparer with no experience and no clientele will average about $12 an hour. You don't get rich but it's not minimum wage and it goes up year after year.

I have worked at a Liberty Tax Service in Kansas City, MO. The majority of my customers were lower income and were the products of an inner-city public school system. In more cases than not, it does not matter how much time I dedicated to explaining the process to them. Most of my customer were just too distracted by their large anticipated refunds to care to read anything they were signing. Notwithstanding, I grew tired of having to pull excuses out of thin air to rationalize fees that approached $600 for a returns that I completed in twelve minutes. Almost none of the returns were checked for even typographical accuracy much less basic compliance with the tax code. When I reviewed returns, I found egregious errors such as a W-2 from a previous year being keyed into the current year, constant misspelling of names that prevented our customers from cashing or depositing their refund check, wrong addresses which prevented the IRS for mailing notices to our customers, and, in some cases, returns that were mangled. We offered a $50 cash rebate in the form of green back cash. Unless the customer arrived before 1:00 PM, we were probably out of cash. Nothing is more pleasant than dealing with people we owe cash to.
They majority of employees I worked with had to pay $99 to take a "free" tax course before becoming employees. The $99 text book they received was based on Publication 17, a publication the IRS freely distributes. The over all instruction is sub par at best, and is just an additional revenue stream at worst. The prevailing wage for a McDonald's employee in north east Kansas is $8 with paid training. It was a nightmare to attract any qualified employees who were willing to pay $99 and endure twenty to forty hours of unpaid training just to assume a seasonal job that pays a McDonald's wage. All managers were paid poorly, and many of the stores owned by this franchisee did not have managers at all. In the absence of managers, simple problems could not be fixed.
In the case of the particular franchise I worked for, the Kansas Department of Revenue filed a tax warrant against the owner for unpaid taxes. If this particular owner does not pay his taxes, then it is really telling how well the Liberty Tax Service corporation screens its potential franchisees. For readers who wish to verify my statements, research court cases for evictions of Liberty Tax Service locations in Johnson County, Kansas and you will find two franchises. One of the evictions lists the corporate name of the franchisee in question. Research court cases for that corporation, and you will find four or more court cases with the owner's name. Research court cases against that owner, and you will find the tax warrant.

I am a Liberty Tax owner and I would like to apologize to those that had bad experience with Liberty. I do have many satisfied customers and a few that are disatisfied. Humans do errors. Liberty does have a great system when is followed properly.

To begin with, they put my W2's in twice, called back two weeks later and told me that they had fixed it and needed a signature. The outrageous fee was also supposed to be taken directly out of my return, even according to all the paperwork they printed off for me. 8 weeks later still no taxes, so we called them up and they said they haven't done anything because we haven't paid them. LIBERTY TAX IN KENAI AND SOLDOTNA ALASKA SUCKS. Never again will I go there, and I will blast this all over the place, with newspaper articles, and flyers. $346.52 for married filing jointly with an injured spouse form? All the other places I looked at AFTER we had taxes done was only charging a quarter of the price. LIBERTY TAX IS A RIPOFF

Jesus, people!

GRAMMAR has an "A, " not an "E." MANDATED is not "MENDATED."

I is always capitalized, and commas may be needed from time to time.

Let us not even approach the other multitudes of grammatical nonsense featured above.

If you ###s cannot communicate, it is no wonder that your tax experience did not suit you: You don't understand English!

Liberty Tax Seattle EXTREMELY overcharges! And, it seems, they treat their employees like garbage. Just before I left after finding out how much these fools charge (compared to how much work they actually do) I overheard whom I can only assume to be a manager snap at an employee for an incredibly ridiculous reason, then continue to stay very obviously angry. I felt so bad for the poor underling who did nothing wrong. Word of advice for whoever is in charge- treat your employees with a little more respect! We, the customers, see and hear more than you think. And I, for one, do not want my taxes prepared by an angry jerk who takes pride in ripping people off. Good thing a friend told me about Turbotax.com, which ended up being free and super simple. No need for your services, Liberty Tax, or your big stinky black dog that growled at me when I walked in.

Don't go to these scam artist tax services. They overcharge!
Use the free IRS tax service if you have gross income under $57, 000. Or use tax software such as turbotax, which is 100% accurate as long as you input the correct tax info. Just use last year's return to guide you if your financial situation hasn't changed very much.

I would like to state the fees you pay are pre determined, has nothing to do with the prepayer and also the interest fees for RALs and such ARE BANK FEES NOT LIBERTY. You think the bank is gonna give you your money earlier for free? If you were not so impatient you would not have to pay all that.

i have a question and i hope someone could answer it for me. last year i did my tax at liberty and the girl who did my tax mess up on mine and my husband for mine she did"nt put the right amount that i made that year, and for my husband she put too much money on his now there saying we have to pay $680.00 because of the mess up. so my question is would i have to pay that back or would it be liberty?

This company, Liberty Taxes, hires people "off the street" and trains them in a week to do you income taxes.
You are 100% better off using a tax software such as turbo tax which is 100% accurate, as long as you put in the right tax info.

So Paula exactly what is your complaint? It's not Liberty's fault that you owe the actual taxes themselves, if they had done the return correctly in the first place you would still be making payments to the IRS. And they stood by their guarantee to cover the interest and penalties and took care of that for you. So it sounds like you're complaining that they are human and made a mistake. Fair enough, but at least they resolved the problem for you.

I used the Liberty Tax Service in Worthington, MN they said that I would be approved for the RAL product (Denied). I got the Debit Card as well (called over five times never get a hold of an agent and account locked). They said I will be getting only 932 back well I entered my info into turbo tax and they said 1061 back. Whats up with this. I have filed a [redacted] and will be letting the IRS know.

Mexican family owned franchise with there 10 year old son as secretary of the business. I should of walked out...

I worked for liberty tax and they did not give me my last check or my bonus check

I have all Corp. email adresses from John Hewitt to the mail personal! Personal email addesses !

i WANT TO GET A HOLD OF THESE PEOPLE, CCAN ANYONE HELP/

We employed liberty tax service for our 2009 income tax, I did this because I wanted a gauratee. I just recieved from the IRS a statement that they were done wrong and that we owe over 3000 dollars..tryed to get ahold of office. tryed to get a hold of corporate..no one there dont know what to do...this was in Greenville Mi.

Call your state Labor Relations board. Then call/email (from your local library for free) the National Organization for Women. My daughter is an attorney for 15 years and she was appalled by what I told her.

Furthermore, TO ALL, DON'T DO BUSINESS WITH lIBERTY(they don't deserve a capital L) Tax Service. They are somewhat less than "reputable" and overcharge everyone.

i have one for you i worked as a waver at a liberty tax office here in fort worth and i lost my job when my dad died but before that i was grabed and called names and was told i was a welfare qrueen and was told if i went to the bath room with the office manger who was a man all mt troubles would be over with and a week after i told him to go to hell i had to take off and then my dad died well not in that order i called in on a friday went to work that saturday and was told i did not have a job a few days after i was told if i had sex with him my troubles would be over with i was called wite trash and a [censor] lover and more i have no clue who to talk to cause the owner dont care a waver in need of help

they are horrible they did my taxes in san bernardino on highland and d st on jan 25, 2011 . I was to get my tax return on the febuary 4, 2011 well when I called a guy answere and told me there were delays with my money i said ok thats fine can i talk to the guy that prepared my return who has been doing my taxes for the last 3 years . the guy yelled at me and said he cant get your taxes back for you no faster no one is lying to you wow and this is customer service i said can you take my number done and tell him to call me the guy slam the phone in my face and this is a business ouch .So i try calling manger do you no she pick up the phone and kept saying she could not here me hands done i really wanted to take this to the high school play ground this is just how this company is kids playing with people real business. PLEASE DONT GO THERE THEY ARE HORRIBLE

I get the Ral's and have no problems. I am aware of fees and cost. H & R Block does do a credit check. I got the Christmas loan and got approved and the interest rate is very high on this loan nad next year I will not apply for a Christmas Loan. The best thing to do is recheck your return done by somebody else. H & R Block forgot a W-2 and I caught that before it was too late. Check the work and you will be fine, catch the errors.

This year is the 2nd year in a row that I have used LTS. Last year, they processed everything and I received my RAL with no problems. This year I went back to the same office and nearly everyone was completely different. I filed two days ago and was patient in waiting to hear the status of the RAL. I called this morning for a progress report to find out that my RAL was rejected. Confused, I sarted doing research as to why that happened. I then called the office back to get the refund amount as stated on my tax reutrn so I could look into it myself. That's when I find out that the IRS had actually rejected the return, NOT the bank. That's never happened so I had no idea where to go from there. AND the preparer could not explain what happened whatsoever as she wasn't familiar with that happening. I called another office and did more research to find out that there are ERROR CODES that come back with the notification so that the return can be corrected and re-submitted. Plus Liberty HAS TO NOTIFY YOU OF THIS WITHIN 24 HRS. Neither of this has happened and I am still awaiting a return call. Now I have to leave work early and take my information from that office and have them prepared elsewhere. Luckily, the staff at another office are educated and well-prepared to help me, even giving me the corporate # to voice my complaints. Anyone living from check-to-check can probably understand my frustration.

Had my taxes prepared for the first time through liberty and applied for the RAL as well. I was approved received a call to pick up check next day. Went in at time told and was told employee at liberty printed ckecks on wrong paper and they would go back through IRS to get new checks. three days later still no check and so i called bank that issued check whom liberty already recieved our money and they stated it only should have taken two hours to reissue checks and not have had to contat IRS again. Looks like double dipping to me. Will never use liberty again and file complaints to irs and liberty corporate office. Bank is looking into why they did this.

Took my money. Never filed my taxes. Lost my paperwork. Denied any responsibility.

I didnt recieve 50 that usually arw given wwne prepare taxes nor for refering two people i was tild id recieve at end of tax season.but wwn friwnds said they recieved at office i called she got upset said wait for tgem to get loaded shea been there last couple yrs so i think manager w big nails im probly not only one shes done this too

Trying get through to Liberty tax Prince Albert Sask. # it says no longer connected? [protected] is there a new number or has this branch closed doors for good?

I love in Dorchester. My taxes es were prepared on February 2nd, 2018. The tax preparer put the wrong apt number on my forms and took money out twice.ied to me about getting my full refund. My refund was supposed to be $6371. Instead I recieved $5, 089
My bank verified that they did take my money

I will continue to warn everyone at tax time never to use Liberty Tax. My issue happened yesterday and today.
Complaint: Liberty Tax website was used to file 2015 taxes. Submission was 12/03/16. Paperwork sat in queue for one month. Inquired about status. Was told Liberty Tax could not submit to IRS because deadline had passed. Requested a refund for services not rendered. Explained the site should not have taken my money if e-filing could not be performed by Liberty Tax. Was offered a discount on 2016 filing. I responded I no longer trust Liberty Tax and would like a refund. Was told no. Was referred to corporate. Corporate said no, there is no fault on Liberty Tax's side. I said the website should not have taken my money - that is the fault in their software. I don't want this happening to someone else. Corporate again said no. Said to speak to main office. Called main office to talk to CEO. Receptionist said not possible. Receptionist called Dorothy Stevens at corporate and confirmed no refund. Refused to connect me to someone else to discuss issue. Was told a ticket could be generated but the answer is still no. Was hung up on.
My requests:
1) Fix the website so that if someone else tries to submit taxes after IRS can no longer receive e-filings, the information and payment will be rejected. The website needs to be fixed so that if someone's return is in inactive status, as mine was, the customer is notified.

2) Refund for services not rendered. Because Liberty Tax did not tell me on the website that my return was not going to go through, it sat there for a month. Liberty Tax should refund my $ for services not rendered.

We have gone to liberty tax for prop close to 3 years last year the charged my $250 this year that charge 375 for me and close to 500 for my future husband. lie to use how much and now our refund is less then half. Malabar liberty taxes

I filed my tax return at the centre mall branch a year later i get a letter from the cra asking for my t4's so i call liberty main office because its off season centre mall branch is closed . They had the manager from the centre branch contact me i told her what cra wanted she called me back and said she talk to the cra and faxed my t4's and all was ok . A year later i get a bill from the cra for $6500.00 i went to the centre mall branch and asked for help left my name and number for the manager never got a call back. after some time i got someone from the cra to help, he told me NO t4's were ever received and NO record of liberty ever responding to the cra requests . so i find out the $6500.00 is because cra with no t4's denied me my tax deductions plus penalties [ a year went past since liberty told me all was ok ] So this fall i go to the main office in hamilton on king st, to look for help, they say they will look in to it a week later i call they tell me i must be mistaken they have no record of me doing my taxes that year, i tell them thats funny i have my tax return summary for that year and the one before and after. i took it down to show them and they photocopied it .the problem i have is the t4's i have do not mach the income they [liberty] reported on my tax return and i find out from the manager from the king st, main office is they lost my file . its been over 4 months now i'm a patient person but it looks like you [ liberty tax service ] cost me $6500.00 help me get it back or make it right WHAT DID I PAY FOR

i filled out a self employed tax not knowing what it in turn met...they liberty then said i could refer a friend so it begin. On saturday the 15th someone stole an employers bag. They then in return they said a few of us could come in monday to pick up the referal fee wich was 50 dollars i refered 2 people so it should of been a hundred...I get there monday only to hear that since someone bag was stolen they were not paying anyone for the referal fee...is this even legal..i had nothing to do with it and came in after it was stole...Some one please help me with this and refer a great lawyer...C.Casey

Please do not every get Liberty Tax to your taxes

Liberty tax in morgantown wv SUCKS MONKEY BALLS they are the most unprofessional ###s to ever run a tax firm they never call back they are out right liars I will never have my taxes done with them again and next year im going to put someone in a donkey suit everwhere they have one of those [censored] people in a liberty outfit waving and I promise I will protest them right in front of all of ther offices and im telling as many people as I can about them I will print every complaint on this site and hand them out right at ther front doors they are Canadians and could care less about the American people. They are negligent / unprofessional / ###s / that laugh at us all the way to ther Canadian banks. Wake up America and take our country and rights back and stop these kind of companies from ripping us off. Yours truly Gregory Rizer