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LG / lg nonexistent and lousy customer service

1 Canada

LG only allows "LG-trained" Technicians to repair LG appliances and when there is no "LG-trained" Tech in your area, you're out of luck even if the item is still under warranty. LG has the worst Customer Service I've ever experienced... they just don't care.in our case, it's a simple $30.- part for a range that I could install myself but after endless phone calls we got no help from LG.
In 2018, we're looking at new washer/dryer combination and a new TV and you can bet that it's not going to be LG.

Gu
Dec 31, 2017

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