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LG / lg dryer

Dec 12, 2017
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Model DLEX337DW had an electrical fire at the top of the interior of the dryer.
It was burning after being unplugged. LG had a repairman come three times and the wiring still produced a fire from a different location in the dryer. Oct. 6 2017 to December 12, 2017 and still no resolution. The dryer was under the one year warranty. The LG scam is that only "executives" can authorize a replacement or money return and that division puts a 30 minute hold without answering. They give an automated, "Your time is valuable..." However, they do not respond to calls. It is the worst executive scam in the United States.


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N  12th of Dec, 2017 by 
Agree Disagree +1 Votes
So can they service it, whereas it's under warranty? Contact the retailer you purchased the unit through. They should be able to get a Return Authorization on your behalf.
N  12th of Dec, 2017 by 
Agree Disagree 0 Votes
While I can certainly see how it's inconvenient, I don't see any examples that show it to be a scam. Have you reached someone by phone yet?

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LG Electronics Logo LG Electronics
Customer Care Service
LG Twin Towers, 20, Yeouido-dong, Yeongdeungpo-gu
Korea (South)
+82 264 564 337
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