LG Electronics / washing machine/ delay in delivery and communication regarding maintenance
My 3 year old washing machine has some issue since September 2018. I contacted Customer Service and was informed they will be ordering a spare part from somewhere and to date it has not arrived. Recently, I get a confirmation that LG technician will be coming in by so and so date -no call to inform, no technician showed up and the worst, the spare part hasn't arrived. I question what they expect us to do. Wait for the spare part or dump the machine and buy a non-LG because for sure I dont intend to have this experience again.
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