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Les Schwab Tire Centers / loose lug nuts

1 United States

Took my truck to the Chubbuck ID. Les Schwab Tire center today for 4 new tires.

While driving to work tonight, my son and I heard a loud "clicking" noise that turned to a loud "thunking" noise. We pulled off to the side of the road to see what was making the noise.

Upon checking the tires, I found that ALL the drivers rear lug nuts were loose. I could tighten them by hand!

I called the store to see if I would get an answering maching, because it's 11:32 p.m. and I wanted to leave a well worded message for the store manager.

My family and I are driving out of town for Thanksgiving tomorrow, had I not noticed this, we could have been in a serious accident on the interstate.

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