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Lens Crafters / eye glasses

Holyoke, MA, United States Review updated:
5
Had a great exam through their eye doctor chose frames they needed to be sent out. Was told could take 10 days but usually doesn't. Called 7 days later they had a hard time finding my order. Nope not in yet. Called 10 days later lens place didn't have my frames. Maybe friday (15 days later) 10th day called district manager very sorry looking into it. Called me back put a rush on it. wil be here Thursday or Friday (15 days late) Git a call thursday glasses will be in today. Drive 21 miles you guessed it not here. Demanded a refund paid cash. Sorry I don;t have enough monet in the register here's an out of state check. Don't get mad GET EVEN !!! I am filing a complaint with the BBB and complaining to the Attorney Generals Office.

DON'T SHOP THERE THEY RIP YOU OFF !!!Q!!!
Ka
0

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Ku
  10th of Jan, 2009
Agree Disagree 0 Votes
I agree and have my own compaint.
Ni
  28th of Jan, 2011
Agree Disagree 0 Votes
You're an idiot for asking for a refund in cash. Go somewhere else with that nonsense.

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LensCrafters Logo LensCrafters
Customer Service
Overall Satisfaction Rating

159 Reviews
4000 Luxottica Place
Mason
OH
United States - 45040
+1 877 753 6727
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