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Lens Crafters / eye glasses

1 Holyoke, MA, United States Review updated:

Had a great exam through their eye doctor chose frames they needed to be sent out. Was told could take 10 days but usually doesn't. Called 7 days later they had a hard time finding my order. Nope not in yet. Called 10 days later lens place didn't have my frames. Maybe friday (15 days later) 10th day called district manager very sorry looking into it. Called me back put a rush on it. wil be here Thursday or Friday (15 days late) Git a call thursday glasses will be in today. Drive 21 miles you guessed it not here. Demanded a refund paid cash. Sorry I don;t have enough monet in the register here's an out of state check. Don't get mad GET EVEN !!! I am filing a complaint with the BBB and complaining to the Attorney Generals Office.


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