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LA Fitness / pool heater broken

1 Portland, OR, United States

I joined LA fitness specifically to have access to a pool. After one week into my membership, the pool heater broke. Apparently, the pool heater at the Gresham and Pearl location are also broken. I was told that it was going to be repaired last week and nothing happened. Today I was given the "we have no idea when it's going to be repaired. Corporate needs to buy a new heater and we have no control over when they do that. It may be weeks before it's repaired." This is completely unaccaptable. Corporate should not hesitate to buy new heaters for its paying customers.

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