The complaint has been investigated and
resolved to the customer's satisfactionResolved LA Fitness — horrible trainers/sales staff - this is coming from an la fitness trainer!
resolved to the customer's satisfaction
I am an la fitness personal trainer! most people on this site would assume that I am here to tell you all that your wrong and that I work for and belong to a team that is professional and superior. unfortunatly, its not that big of a mystery, la fitness should be on the forbes list for *worst* companies to work for in the world! I absolutely agree that 90% of the trainers there are horrible, embarrassing fools. they endanger clients regularly, are not engaging, have no concept of a work ethic, and are just plain idiotic. some of my co-workers train people as if they have never even read the word "personal trainer" let alone studied to be one!!! it makes me so sad to say that I work with these clowns... but I do. generaly the only good trainers at any la fitness are the ones whos schedules are always booked and who have regular clients. at my club that includes me and a total of two other trainers. I absolutely love my career and my clients which is why I havent left yet. I cant just get up and leave my clients whom I have devoted so much time, effort, heart and soul to and vice versa. the economy also doesnt help the situation. I will tell you that I am absolutely not like the idiots that are being talked about on here - because I can stand them either. its not just the trainers... trainers are the least of the problem!!! the real problem is the training sales staff and management. not only is there no one to perform acceptable managerial duties that keep employees in line and to ensure that they are not injuring or unqualified for work, but they also absolutely do take total and complete advantage of members. this corporation is all about cash, and once they've got yours, they dont give a damn about you anymore. as trainers we have no break room, no locker room, no insurance options, no bonuses, no raises, no higher pay for more or better certifications. flat $6 a session folks, thats what we get of your $30-50 per half hour. I am certified by a nationally recognized company and should be making at the very least $25 per hour. la fitness pay for trainers is a slap in the face. oh... you think that is bad?? they manipulate and cajole their members far worse. lie about sessions expiring, management steals commission from trainers, changes dates of agreements to make quotas, changes terms of agreements without client knowing, doesnt let the client know about all the stipulations of signing any of their contracts. and sooooooooooo much more. this whole corporation is a joke. I have worked for other gyms and corporations before - everyone has complaints and problems, but I have never in my life seen the things that I see happening at la fitness. the establishment is a joke, its embarrassing to say that I am empolyed by them because of how they treat their employees and more importantly how horribly they treat their members. I apologize to all of you who have had bad experiences and I wish I could contact all of you to either begin a class action lawsuit or to expose to the pubic what is really going on with them, because the whole corporation would be torn down in the flash of a second. if anyone would be interested in something like that please post a response.