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Kuwait Airways / deley and no responsibility

Review updated:

Attn, date:- 08-27-10
Sir/madam
I like to thank to you and supervisor larry mc millan who is working for kuwait
Airline. There was big problem for all passengers. As you know aug13. I know at list 20
Family there in my city, which is chittagong bangladesh. We are in line 6:30 to 9:30 to see the counter person to get boding pass. When we reach to the counter I had show them online ticket.
There was not mention my son infant your computer. But I had ticket number. The counter tell us wait
For supervisor, which is take me another 2:30 to see the supervisor. Baby was crying. But one person take responsibility his name larry, who make happy almost every some customers. Larry did the excellence job in my knowledge. Another problem came aug 22. Which flight time is on. But
Inside the flight all passenger waiting to take off. But it was delay another five hours. We saw the tv
Show us flight on time which is 9:oo pm. Then it was delay here, and my waive and infant son they are
Missing chittagong flight. Finally they provide to dhaka. When they reach dhaka there was no bus.
Which is take another 5 hour to get bus. Then the bus lives dhaka to chittagong. Half the way gone
The bus get fired. Then another replacement bus came take another 3 hour. Finely they reach home.
Thank god. Know I loss lot money for your circumstances. Would you give me some advice. Shall I fly
Kuwait air any more. If can recovery something good I will be take another chance to fly kuwait air. Otherwise I will send to all happening in news paper, internet, and all media.
Your sincer
Mohammad alam
Phone [protected]
Ticket no :-[protected], tangina yesmin
Another ticket:-[protected], alam zawrat, infant
E-mil add:- [protected]@yahoo.com

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Comments

  • Sh
      Jun 13, 2011

    To: Mr Talal Al Adwani
    Manager Kuwait Airways Airport Office

    Sir my daughter her name is Rumana Agariya she is just 12 years old was travelling from Kuwait to Mumbai my sister was also travelling along with her they were suppose to go on 11june 2011 but still today they are on kuwait airport can a flight delay for 2 days my sister was suppose to be in india yesterday as she had a deal of property registration appointment yesterday but becoz of flight delay she was not able to go for this property dealing and the deal was canceled i came on kuwait airport yesterday to meet u sir but nobody allowed me to come to u i need a compensation for the loss which i suffered becaz of delay of kuwait airways flight can u help me out to get the compensation, hope to get the quick reponse from ur side my daughter since she was 4 years every 6 months she is travelling in kuwait airways now she is twelve but this time she has suffered a lot becoz of delay its the point of image for kuwait airways sir help me out in getting compensation for the loss which i suffered becaz of flight delay

    thanks and waiting for ur fevourable reply
    Shahjahan Agariya

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