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My 2 bags from Delhi to JFK via Mumbai and Kuwait did not arrive on my Kuwait Airways flight on Jan 2, 2011. I was given a customer service number which constantly goes to voice mail or is placed on hold. I have still not been able to trace my bags yet. Can anyone share their complete story as to what happened with their delayed / lost bags on Kuwait Airways and how much compensation, if any was given?
The complaint has been investigated and resolved to the customer’s satisfaction.
Can you please share where can i contact to get the Reschedule Flight details - I was traveled 20th March from Jeddah to Mumbai via Kuwait connecting flight from kuwait 10.45PM but some reason they cancelled flight and reschedule 21st march 7.15am.Now my office need clarification why i m not attend 21st office..I tried to mail kuwait customer relationship but they not replayed..
Their are customer relationship counters at airport and they may help you.
kuwait airways are very cheap in flight no good food no liquor, no charging point, rude staff no wifi, no entertainment in flight they dn, t know meaning of airline
after loss my bag JFK airport they dn, t give me bag loss report all are very poor 4th class i suggest all dn, t travel this kind risky airlines
i am mukesh wahi
hi, still im waiting my baggage.i came from Lebanon by Kuwait airways but there was a transit at Kuwait airport on 28th August 2012.i brought my hand baggage from Beirut but Kuwait Baggage service officers asked me to dont take hand baggage to my bag, therefor i had to give that bag to them.they put it to the flight.29th August 2012 at 6.15am i came to SriLanka airport.But didn't received my bag yet.please be kind enough to find my bag and give it to me because i had more important document in that bag.