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Kohl's Department Stores / corporate refund?

1 Wisconsin Rapids, WI, United States Review updated:
Contact information:

Dec. 10 2018

I have called Kohls corporate at least 10 times in the last 2 weeks. I have been stuck on hold for hours, and have left several messages for a return phone call. Sometimes called during normal CT time (1pm) acknowledging their time zone and have been prompted by their phone ques "They have reached their maximum call volune for the day" please call back. Too many attempts for a paying customer to try to retrieve their refund. I know its holiday season and retail is busy, not sure if this department really exists. This will have to be brought to the better business bureau and then proceed accordingly. All this for a simple $100 refund?

Dec 19, 2018
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  • Pu
      29th of Jan, 2019

    Corporate refund... same thing happening to me! Very frustrating! Definitely lost a customer! Will no longer be shopping at Kohl’s ever again. Still trying to get my refund from corporate since Christmas 😡

    0 Votes

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