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Kmart / misleading advertisement!

1 CA, United States Review updated:

I noticed the ad for Kmart's jewelry sale, which states up to 70% off items. Unfortunately, when I arrived, they said that "incredible buys" were excluded. Well, that was fine. Then, I noticed a case that revolves around and displayed earrings in the locked case. I inquired about a pair. The associate said it would be around $15.00 (due to the red-tag sale). When she rang it up, it came to the original listed price. Then, she called in the jewelry supervisor who had absolutely no customer service at all. The supervisor then said that it was "regular price, meaning in the real world. Why would we sell real fine jewelry for $15.00?"

What irks me the most is that the red tag sale implies on all items (except for the "incredible buys). The jewelry supervisor stated that it was "70% off regular price." To me "regular price" insinuates the listed price on item, in this case $49.99. Thus, K-mart is misleading the consumer. They should say "ALREADY reduced 70% off." The former ("70% off regular price" implies that the reduction will still be applied when the item is ready to be checked out).

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Comments

  • Dw
      7th of Dec, 2007
    0 Votes

    I had no problem at all. Are you sure you entered the address correctly?

  • Je
      9th of Dec, 2007
    0 Votes

    I tried to complete a kmartfeedback survey via the web but could not locate it. Kindly advise on the survey availability.

  • St
      14th of Dec, 2007
    0 Votes

    Everything was great friendly people, good workers, thanks sde ne pa #44123107631.

  • Ch
      14th of Dec, 2007
    0 Votes

    I disagree!

  • Le
      15th of Dec, 2007
    0 Votes

    Why are you asking for my feedback when you don't have a survey set up?

  • Be
      16th of Dec, 2007
    0 Votes

    Looks like another deception to me.
    When a store gives you a website address with a possibilty to win something, it should take you right there...or otherwise it is a deception (I would like to use my words!!!!).
    Sincerely: Ben.

  • Th
      19th of Dec, 2007
    0 Votes

    Allways have trouble getting associate discounts, Iam retired from Sears, your associates apperantly dont receive the proper training, and now I couldnt find the site to give the feed back on my purchase of 12/16/07

  • Jo
      25th of Dec, 2007
    0 Votes

    If you guys type in www.kmartfeedback.com it works!!! No scam your just not putting in the www. part .

  • Su
      25th of Dec, 2007
    0 Votes

    I hope this complaint is a joke. I'm a customer like you, but I think your complaint is one of the most ridiculous ones I've ever heard.

    Without a receipt, Kmart has no way to know how much your mom paid for the shoes. So they default to the lowest price the shoes have been sold for in the last 90 days. I've had this same policy repeated to me and I've never had a problem with it. A lot of places won't do anything if you don't have a receipt, so I figure something is better than nothing.

    People like you give a bad name to customers who have legitimate complaints. You need to stop whining.

  • Ec
      26th of Dec, 2007
    0 Votes

    I was able to reach it okay just now.

  • Sc
      29th of Dec, 2007
    0 Votes

    The website works for me:

    http://www.kmartfeedback.com

    It goes directly to the Kmart survey. When did you try it?

    Pablo

  • Sc
      29th of Dec, 2007
    0 Votes

    The website works for me: http://www.kmartfeedback.com/


    When did you try it?

    Pablo

  • Sc
      29th of Dec, 2007
    0 Votes

    Try this website:

    http://www.tlgsurvey.com/se.ashx?s=3539CD03648C1B7E

    Pablo

  • Sc
      29th of Dec, 2007
    0 Votes

    http://www.tlgsurvey.com/se.ashx?s=3539CD03648C1B7E

    Try that website. It should be working now.

    Pablo

  • Sc
      29th of Dec, 2007
    0 Votes

    Go to this website:

    http://www.tlgsurvey.com/se.ashx?s=3539CD03648C1B7E

    Since your "invitation" has expired go to OFFICIAL RULES , it will tell you how to enter the sweepstakes via postal mail.

    Pablo

  • Sc
      29th of Dec, 2007
    0 Votes

    Hey Donna! I think the website was having difficulties, but now it should be working go to:

    http://www.tlgsurvey.com/se.ashx?s=3539CD03648C1B7E

    It will take you directly there & you can click on Official Rules to see how to mail in entries as well.

    Pablo

  • Sc
      29th of Dec, 2007
    0 Votes

    Elizabeth:

    Honey, you need to go to the website on your receipt which is: http://www.kmartfeedback.com

    That should help you to enter. If not, you can click on Official Rules and it will show you how to enter via postal mail.

    Pablo

  • Sc
      30th of Dec, 2007
    0 Votes

    I'm on the site now, it says $2500, go here:

    http://www.tlgsurvey.com/se.ashx?s=3539CD03648C1B7E

    There is an alternative way to enter in the contest via Official Rules.

    Pablo

  • Sc
      30th of Dec, 2007
    0 Votes

    Dear Lynette:

    Go to this website:
    http://www.tlgsurvey.com/se.ashx?s=3539CD03648C1B7E

    Copy and paste the website. If you don't know how to copy and paste go to http://www.google.com and search copy and paste.

    Both websites are working for me. Now, you need to do the survey on that website. Check the Official Rules to enter by mail.

    Pablo

  • Sc
      31st of Dec, 2007
    0 Votes

    Visit this website:

    http://www.tlgsurvey.com/se.ashx?s=3539CD03648C1B7E

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