Kentucky Fried Chicken [KFC]customer service at drive through window and food

Review updated:

Employee at drive through hadvto havevorder repeated seversl times. We asked for butter and lemon juice along with our order several times and did not receive them.See Top 10 Worst Companies in Big Spring, TXWhen we sat down to order our meal, the chicken, which I ordered original, was very dry and hard. As if it had been under the warmer for several hours. I attempted to get in contact with store via telephone several times (6) but phone was never answered. This type of service is not only rude but also completely unacceptable. Oscar Garza.

May 17, 2017
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  • Ca
      May 18, 2017

    You speak of being in the drive-thru, then in the next sentence you state you "sat down" to order your meals. What the heck are you talking about?? Are you saying you went inside the restaurant? If you did, why would have have "sat down" to place an order. I have this mental image of someone sitting in a booth and yelling their order from across the room.

    0 Votes
  • Ca
      May 19, 2017

    @neatdude Their writing is terrible but I got the gist of what they were saying...

    0 Votes

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